Head of Service Delivery Transformation Ref 21787
School/department: IT Services
Hours: Full time (37.5hrs a week) Requests for part-time working patterns can also be considered (subject to business need).
Location: Brighton, United Kingdom
Contract: Fixed term for 12 months
Reference: 21787
Salary: Starting at £64,914 with the possibility of a Market Supplement depending on experience and skills
Placed on: 27 September 2023
Closing date: 05 October 2023. Applications must be received by midnight of the closing date.
Expected Interview date: To be confirmed
Expected start date: As soon as possible.
Job description
The University of Sussex is seeking a dynamic and highly experienced IT professional to play an important role in transforming key service delivery processes.
In this twelve-month role, you will work across both project and operational teams to define and deliver the services, tools and capabilities required to support modern hybrid work and study, and to shape how Service Delivery will operate within this new model.
Your knowledge, skills and insights will equip you to work closely with the IT leadership team in providing high level advice on strategic direction and priorities.
The successful candidate will have a track record as a senior manager in shaping, planning and delivering IT service delivery strategies that enhance their customers’ success. You will enjoy the challenge of coaching and mentoring a team to drive both organisational performance and staff fulfilment.
This is an exciting time to join IT Services at Sussex. We are a highly motivated, diverse and energised team, mobilising ambitious projects to transform the digital and technology experience of our colleagues, students and partners.
The University of Sussex values the diversity of its staff and students and we welcome applicants from all backgrounds.
You can find out more about our values and our EDI Strategy, Inclusive Sussex, on our webpages.
Download Job Description and Personal Specification 21787 [PDF 205.56KB]
The University requires that work undertaken for the University is performed from the UK.
How to apply
Email your CV and cover letter to Grace Tattersall at Anderson Quigley grace.tattersall@andersonquigley.com.
Please also download our Personal Details and Equal Opportunities Form and fill in all sections.
You must email your completed equal opportunities form to jobapps@sussex.ac.uk
You should attach your application form and all documents to the email in PDF format (we are unable to accept applications as google.docs or .pages) and use the format job reference number / job title / your name in the subject line.
You can also send your application by post to Human Resources Division, Sussex House, University of Sussex, Falmer, Brighton, BN1 9RH.