IT Services

Latest news

Staff printing unavailable, Tuesday 19 December 18:00 – 20:00

UoS_Secure_Print, the staff MFD printing system, will be unavailable between 18:00 and 20:00 on Tuesday 19 December. This is...

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Partial closure of Shawcross this weekend

There will be a partial closure of Shawcross this weekend to allow for essential maintenance work. The Cluster rooms will cl...

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Reminder: Network maintenance NEXT WEEK

UPDATE: 11 Dec 2017 - 2:10pm   IT Services will carry out essential network maintenance in December. This work will i...

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Resolved: Issues for some devices connecting to eduroam

UPDATE: 7 Dec 2017 - 12:41pm The problem affecting eduroam connections has now been resolved.  If you are still having t...

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Re: Printing at Sussex: Your new ID number

You may have received an email within the last 24 hours containing the message below. This email was sent in error by our pr...

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BoB maintenance, 7 December

We've been notified that there is scheduled Box of Broadcast maintenance on Thursday 7 December from 07:00 to 09:00 Please c...

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Resolved: Scanning is not currently available on staff Multi Function Devices

UPDATE: 30 Nov 2017 - 5:00pm Scanning from staff MFDs is now available again and the underlying issue has been resolved. If ...

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Resolved: Qualtrics - access issues

UPDATE: 27 Nov 2017 - 9:29am Issues with accessing Qualtrics are now resolved. Please contact the Service Desk if you have a...

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Resolved: Issue with Teaching drive

UPDATE: 24 Nov 2017 - 11:13am Access to the Teaching Drive has been restored and appears to be working normally.  We wil...

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Issue with email blacklisting

University of Sussex email addresses are currently being blacklisted by BT, NTLworld, Talk2, Talk Talk, and Plusnet. If you ...

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Adobe Connect issues: resolved

UPDATE: 21 Nov 2017 - 4:17pm Issues with Adobe Connect have been resolved, and the system appears to be working normally.&nbs...

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Performance issues with eduroam last night

Last night between 1830 and 2130 there was an incident that affected traffic on the University network. The problem was ident...

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Performance issues on eduroam

UPDATE: 16 Nov 2017 - 3:07pm IT Services are continuing to work on resolving issues with the eduroam network which provides c...

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Updated: Oracle access issue (yellow screens/CMS)

UPDATE: 13 Nov 2017 - 8:32pm The fix has been installed and the Web Forms (yellow screens) service is running.  Whe...

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Update your device TODAY to connect to wi-fi (eduroam)

Today (Monday 13 November), IT Services applied a new security certificate to the eduroam network.  Many users will need...

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Eduroam connectivity issues

IT Services are aware that some users may be experiencing intermittent problems connecting to eduroam. We are monitoring per...

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Eduroam connections

UPDATE: 9 Nov 2017 - 10:33am The issue that has been preventing users from connecting to eduroam has now been resolved. ...

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Library Online Resources - Maintenance 09/11/2017 08:00am - 08:45am

Please be aware that access to the Library Online Resources will be unavailable Thursday 9 November, between 08:00am and 08:4...

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Unable to email BT Internet addresses

IT Services have been made aware of an issue which is preventing Sussex users from emailing BT Internet email addresses. Unti...

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Rise in spam messages

This week has seen a rise in targeted phishing emails received by staff at the University. While many spam messages are caugh...

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Issues with T drive access

IT Services are currently investigating issues with the Teaching Drive. Some users may find that this system is inaccessible...

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