Service status

The traffic lights below show the current status of services. They give a quick and convenient view of where there may be potential problems - for more information about ongoing issues, please see latest news.

Advance information about changes to services, including any scheduled maintenance, is published on IT Services Latest News and also via IT Services's Facebook page and Twitter feed.

Email

This service is operating normally according to the latest information.

Printing

This service is operating normally according to the latest information.

Internet access

This service is operating normally according to the latest information.

Sussex web site

This service is operating normally according to the latest information.

Logins

This service is operating normally according to the latest information.

File storage

This service is operating normally according to the latest information.

Canvas

This service is operating normally according to the latest information.

Sussex Direct

This service is operating normally according to the latest information.

Desktop computers

This service is operating normally according to the latest information.

Wired network

This service is operating normally according to the latest information.

Wi-fi (eduroam)

This service is operating normally according to the latest information.

Central database

This service is operating normally according to the latest information.

Web Reports

This service is operating normally according to the latest information.

Research systems

This service is operating normally according to the latest information.

Business Apps

This service is operating normally according to the latest information.

Lecture capture

This service is operating normally according to the latest information.

Turnitin

This service is operating normally according to the latest information.

E-submissions

This service is operating normally according to the latest information.

Mahara

This service is operating normally according to the latest information.

Finance System

This service is operating normally according to the latest information.

Telephones

This service is operating normally according to the latest information.

SussexMobile

This service is operating normally according to the latest information.

Key

The descriptions below give a more detailed explanation of the symbols used in the table.

Green

The service is operating normally according to the latest information.

Amber

There may be problems with the service and means one of the following:

  • a problem has been reported and IT Services are investigating
  • there is maintenance taking place which could affect this service so users should be aware that there is a risk that it may not be available
  • there is a problem affecting part of the service - perhaps in a specific part of the campus or only some users

For scheduled maintenance and prolonged problems, more details will be posted on the latest news pages. Where unexpected faults arise, the status light is changed on the homepage to show that IT Services are aware of the problem and working to fix it.

Red

Major problems have been reported with the service. This could be:

  • an unexpected fault which is being investigated
  • a planned outage to allow maintenance to be completed

For scheduled maintenance and prolonged problems, more details will be posted on the latest news pages. Where unexpected faults arise, the status light is changed on the homepage to show that IT Services are aware of the problem and working to fix it.