IT Services

Network and internet

All of the computers managed by IT Services are connected to the internet but you can also use the campus wi-fi or cable networks if you have an IT username and password.

Connecting to wi-fi (eduroam)

diagram of laptop with wifi symbol

If you are a student or member of staff, you can connect your own computers or mobile devices to the Sussex wifi service, eduroam, giving you access to the internet and e-mail when within range of one of the wireless hotspots on campus.

To get connected to eduroam, follow the process detailed in our guide which you can view as a web page or download or print as a PDF. As part of this process, you will be asked to register your computer with the University and follow a short procedure called Xpressconnect to set up the right details on your computer.

Visiting other institutions

Once you are set up to use the wi-fi at Sussex, you can also connect at many other institutions around the world.

Connecting with a cable

diagram of laptop with ethernet link

If you are living on campus, you can plug your computer into the network connection in your room using the pink cable supplied by your residence.

Please check your cable to make sure that the little plastic locking tags are still intact - if a tag has snapped off, then the cable won't 'lock' into the computer or wall socket properly, causing intermittent network problems. Please also make sure that, when you unplug the cable, you remove it carefully by holding down the tag on the top of the plug. If you just pull on the cable forcefully, you could damage the tag or the socket.

If the tag on your cable is missing, you can take the broken cable to the porter and ask for a new cable.

The procedure for connecting with a cable is similar to wi-fi and is detailed in our online guide:

Connecting to the wired network in offices or common rooms

You can use the same procedure to connect a personal laptop to a network point in the Library or other common area. You can also use the network points in staff or researcher offices which are normally labelled with a blue tile.

If you are a researcher or member of staff and you are unable to connect your computer to the network point in your office, please contact IT Services for support.

Other languages

Connection instructions are also available in Chinese:

Other devices

Connect to the internet with:

Mobile

Updated on 4 July 2013