The IT Support Portal is currently under maintenance by our Supplier.
During this period, please report any IT issues or faults and make any service requests by emailing: itservicedesk@sussex.ac.uk
General IT query?
Try asking Microsoft Copilot chat. For more information visit this Copilot support page.
Latest news
| 03 SEP | RESOLVED: Turnitin Service Incident - 3 September 2026 |
| 02 SEP | Service Desk Timings for 3 and 4 September |
| 01 SEP | Temporary closure of the IT Service Desk |
Most common questions
- What is Okta and Multi-factor Authentication?
- How do I fix Global Protect VPN?
- Mimecast is blocking a link I am trying to access online - can I unblock it?
- Mimecast is holding an email from me - how do I release it?
- Can I access Office 365 after I graduate?
- How do I connect to Eduroam
- I am a student, how can I get Microsoft Office to use at home?
- I've just changed my ITS password but now I can't log in online. What's happening and what can be done?
- I have forgotten, or don't know my username and/or password. What should I do?
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