IT Services
Information for staff
This page has links to useful information to help you use the University's IT systems.
Your IT account
About your IT account
Your IT username is usually made up of your initials, followed by a number, such as: ano23. When you first start at Sussex, you collect your username and password from our Service Desk in Shawcross.
New staff account
Request an account for a new member of staff.
Leaving the University
Your email and files when you leave.
Getting help
Frequently Asked Questions
Find the answer to your questions online.
How to guides
More in-depth guidance on a wide range of topics.
Contact the IT Service desk
For support by email, phone or in person.
Audiovisual resources at Sussex
For urgent help with audiovisual equipment during teaching, call extension 8022.
An essential guide to phishing
Protect yourself against fraud emails and scams.
Security and housekeeping
Keep your computer up to date and safe from attacks.
Email for staff and research students
The email and calendaring system for staff is Microsoft Exchange and you can connect to it with Outlook on a PC or Mail/iCal on a Mac.
Login to webmail
Your official Sussex email address will normally have your initials and surname, such as a.n.other@sussex.ac.uk.
Email on your phone (PDF)
Set up your phone to read or send your Sussex email.
File space
Your file storage space
Secure, backed-up file storage space, can be accessed directly from any IT Services computer on campus.
Off-campus access to files
How to get access to your files when you are away from the office.
Where to save files
The best way to manage your files to make sure they are safe and easy to use.
Research data
Dedicated systems for large volumes or specialised data collections.
Computers and equipment
Buy computers
Replacing or purchasing new computers for staff.
Centrally funded workstations
Computers for staff are managed under a scheme which gives senior staff control over how computers are allocated.
Request help or report a problem
If you need IT Services to make a change to your computer or to tell us about a fault.
Software
Software on staff computers
We set up both PCs and Macs with a standard system including operating system, Microsoft Office, virus checker, firewall plus additional software.
Software for personally owned computers
Programs you can install on your own computer.
Your own devices
Connect to wi-fi
Connect your own computer or mobile device to the wi-fi network eduroam.
Buying a computer
Advice on buying a PC or Mac.
Staff discounts
Details of companies who offer software at reduced prices for members of University staff.
Training
List of courses
All training sessions organised by IT Services are available to staff, including some staff-only topics.
How to book
Book directly though Sussex Direct. Courses are free but there is a charge for non-attendance.
Useful links
Information technology at Sussex (PDF)
The essential guide for new members of staff with all the key information about accounts, computers, training and software.
Using Dropbox
How to use file sharing services.
Working from home
Getting access to everything you need when away from the office.
Windows 7
Moving to Windows 7.
Huddle collaboration space
Manage projects online with shared documents, conference calls and project plans.
Sussex Mobile
The Sussex mobile phone app has maps, timetables and other useful functions.
ITS News
Summer 2013 edition
is now available
Have a paper copy of the latest issue sent to your campus address:
See also
Business applications
Login to the central database, web forms, Agresso and other business systems.
Sussex Direct
Manage your personal information such as your telephone extension, room number, parking permit, library access and teaching tasks.
Study Direct
E-learning environment where tutors post lecture notes, recordings and resources for students to view or download.
Videoconferencing
Use the dedicated videoconferencing room for staff or set up a conference from your desk.
Lecture capture
How to record lectures and make them available to students.
Updated on 23 July 2013