IT Services
IT Services for staff
Login to the database: Windows XP | other
Cognos reports login:
Web v7 | Cognos v10
Your office computer
IT Services supplies and supports a range of computer equipment for staff.
New or replacement computers
Computers for staff are managed under the Centrally Funded Workstation scheme. This gives senior staff control over how computers are allocated in their teams and departments.
Requesting help
If you need IT Services to make a change to your computer or to tell us about a fault:
- Request help or report a problem with a staff computer or
- email our Staff Desktop Support team on sds@its.sussex.ac.uk
New staff
Use this form to request an IT account for a new member of staff starting at the University:
Request user account for a new member of staff (login needed)
This form should be completed by the school administrator or the new member of staff's manager. We would appreciate as much notice as possible in order to have access to all services ready for the start date(especially if this is at the beginning of the Autumn term).
Your home computer
If you sometimes use your own computer for work purposes you may be interested in:
Help and assistance
For immediate answers on a huge range of questions, check our Frequently Asked Questions:
Or try these frequently asked questions:
- Web conferencing with Adobe Connect Pro
- Free antivirus software for your own computer
- Accessing files from home using Webdrive
Seek help from IT Services
- Request assistance or report a fault
- For enquiries related to your staff computer, you can also email Staff Desktop Support on sds@its.sussex.ac.uk
- For assistance with audiovisual equipment in General Teaching Space, call ext 8022 for immediate support
- Book videoconferencing suite or find out more
- Borrow audiovisual equipment
- Look for a training course
How to guides
- Using Office 2007 (login needed)
- Connecting to eduroam with a laptop
Teaching and learning
We provide support for teaching and learning in a number of ways:
- Study Direct and e-learning
- Audiovisual technology in teaching rooms
- Sussex Direct for timetabling, assessments, records and course feedback
Business applications
The Corporate Information Services team within ITS is responsible for developing and maintaining the University's central information systems.
Useful services
Business applications
The University's central database (yellow web forms/CMS), Cognos web reports and other systems used in administration.
Staff computers
Computers and software used by staff in schools and departments. Details of support and software.
Sussex Direct
The central web-based interface for staff with information about courses, committees, budgets and personnel.
Enquiries and help
How to get support by email, telephone or in person at our office in Shawcross.
Training
Specialised courses and online resources. Timetables and information on booking courses.
Study Direct and eLearning
Details of the eLearning systems used at Sussex including Study Direct.
Updated on 17 May 2013