Questions and answers
382I have forgotten, or don't know my username and/or password. What should I do?
If you have registered a personal email address or mobile phone number, please go to the forgotten password page on Sussex Direct and enter your IT username. You can then ask for a reset password link to be sent to either your email address or your mobile phone.
If you don't know your IT username, or if you have forgotten your password but have not registered a personal email address and/or mobile telephone number in Sussex Direct, please contact the IT Service desk in Shawcross for assistance.
Staff systems
The advice above is for usernames or passwords for Sussex email, Sussex Direct, Canvas and PC logins to student or teaching computers. If you are a member of staff and need a new password for Web Reports or the Course Management System, please complete the online help request form.
Should I use my username or my username@sussex.ac.uk?
Some systems require your Sussex username, in the form ano123
Other systems require that you add @sussex.ac.uk on the end of your username
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Use your username to log in to: |
Use your username@sussex.ac.uk (for example, ano123@sussex.ac.uk) to log in to: |
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