Browse our Frequently Asked Questions (FAQs)
All categories > Computer accounts
Registering for username / email address, additional accounts, eligibility, external charges
Sub-categories
Compliance / misuseTopics concerning activity that contravenes the University Regulations for use of computers |
- Why does my computer lock if I'm away from my desk for a few minutes?
- How can I change my PC password?
- I'm using a MySQL database as part of my course. How can I reset the password?
- What is a login profile on Windows PCs?
- I've just changed my ITS password but now I can't log in online. What's happening and what can be done?
- What characters can I use in my password?
- How long does it take for my password to change?
- I have forgotten, or don't know my username and/or password. What should I do?
- How do I change my password for email, PC login, Sussex Direct, Mac login, Unix login etc.?
- Why do I need to show my Sussex student registration card to obtain my computing account or have my password reset?
- How can I get a new password if I don't have an email address or mobile phone number registered?
- Computer usernames - I have forgotten the password for my BSMS account, what should I do?
- Why have I lost some of my windows settings since changing my password?
- How do I change the password for a role-based account?
- Why am I unable to login to IT Services computers?
- When I tried to use a PC I was told my registration has expired. What can I do?
- How can I connect to the staff group G: drive on my PC?
- I have just registered, but the system shows my university email address as the same as my personal email address. Why is this?
- What computing facilities can I access from my bedroom on campus if I bring my own laptop / computer with me?
- What are IT Services charges?
- My name is spelt incorrectly in the central staff/student database - how can I have it corrected?
- What happens if I forgot to logout? Is there a timeout?
- Is it possible to log someone else out of a PC?
- I have received an email asking me for my username and password. What should I do?
- Please help us to help you!
- I cannot log in to the IT Services PCs, Macs, Sussex Direct... Why?
- What is the difference between a Role-based Account and a Mailing List?
- I am a member of staff leaving the University. When will my IT Services account close?
- Why do I get a keychain warning when I log on to one of the IT Services Macs?
- How can I access the Library electronic resources?
- Why can't I access the Web of Knowledge from my home computer?
- If I intermit or temporarily withdraw, can I still use my computing account and email?
- If I become a continuation student, can I still use my computing account and email?
- How can I find my BSMS course handbook / course material, information about BSMS?
- During my year abroad, will my computing account be kept open?
- Does the University offer free Internet access and an email address to students?
- Computer usernames - is my BSMS username for using the computers on the Sussex campus the same as the username I use on the Brighton campus?
- Can visitors to the University use computing facilities or connect to the campus wifi network?
- Can I keep my Sussex email address and IT account when I leave the university?
- When I retire can I keep my computing account / username / email address or access the Internet from IT Services PCs?
- You have emailed me to say that my computer account will close as I am no longer a student at Sussex. I am however carrying out a project with my old department. How can I keep my computer account?
- How can I get an additional computing account that can be used by more than one person for dealing with departmental email?
- How do I find my candidate number, which I need to put on my submission?
- I'm visiting from another University - can I connect to the internet or use your computing facilities?
- I appear to have two IT Services accounts which is confusing. How can I close one?
- I am a student completing my studies. When will my IT Services account close?
- I am a member of staff in IDS, should I get a IT Services computing account?
- I am a BSMS student living on the Sussex campus, what computing facilities can I access from my bedroom if I bring my own laptop / computer with me?
- How long does it take for IT Services to set up a computing account for me?
- How do I get a computing account / email address / access to the Internet? Do I have to register with IT Services?
- Can I get a second computing account?