IT Services
How to
Our guides give step-by-step guidance on achieving a number of tasks, ranging from first steps in using email or printing through to more advanced topics.
This page summarises the most popular guides but you can also see a full list of How to guides.
Campus computers
There are around 850 computers on the campus for students to use and we also provide and support a wide range of staff computers.
- Using student computers on the campus
- Additional services on assistive PCs
- Buying new staff computers with the centrally funded workstation programme
- Shared G:drives for staff in schools
- Collaborate online using Huddle
- Creating CDs or DVDs
- Help with printing and scanning
- Using non-English characters
Mac
Apple devices and software are very popular at Sussex with both staff and students.
There are two email systems at Sussex - one used by most staff and research students and the other by undergraduates, taught postgraduates and associates.
- Staff and DPhil students:
- Setting Up and Using Outlook
- Using webmail (OWA)
- Filtering email
- Undergraduates and Masters students: using webmail or Outlook
- Setting up other email programs: Apple Mail, Outlook 2011 for Mac, Thunderbird (staff), Thunderbird (students), Pine, Eudora, Mulberry
- General guide to email settings
- Managing mailing lists
- Using role-based or other shared accounts
Internet
Get online with the campus wi-fi (known as eduroam) or use the cable connections in offices and residences.
- Connect to wi-fi (eduroam) with your laptop, iPhone, iPad or iPod Touch, BlackBerry
- Connect to the internet with a network cable
- Advice on using the web at Sussex and network use guidelines
- Publishing information online
- Working away from the campus
Software
See our basic guide to downloading and installing software as well as more specific information on using applications and programs:
- EndNote: Preparing a document for submission (PDF)
- Installing ArcGIS
- Engineering software with Application Jukebox
- Make PDFs with PDF Converter or Adobe Acrobat
- Producing images for the web
- Videoconferencing with AdobeConnectPro
Microsoft
Useful guides on converting files and using Microsoft software such as Windows, Word and Excel.
- Converting Microsoft Office files
- Converting Excel to SPSS
- Windows basics and glossary
- PDF guides: Office 2010, Office 2007
- Full guide: Office 2010
- Migrating from Office 2003 to 2007: Word, Excel, PowerPoint, Access
SPSS
The popular statistical analysis and processing tool is used widely at Sussex.
- Getting started: Installing SPSS, using two-way tables, importing data from Excel
PDF guides:
- SPSS Statistics Brief Guide 20
- SPSS Core System User Guide 20
- SPSS Data Preparation 20
- SPSS Exact Tests 20
- SPSS Forecasting 20
- SPSS Missing Values 20
- SPSS Complex Samples 20
See the full list for more guides.
See also
General help and information about computing.
Service Desk guides
PDF versions of the leaflets and guides available at the IT Service Desk in Shawcross.
Connecting to wi-fi (eduroam):
- Basic guide (green sheet)
- Android devices
- BlackBerry
- iPhone/iPad/iPod
- Nexus 7
- Nokia
- Linux (Ubuntu)
- Windows 8
- Windows Phone
Connecting with a cable:
Updated on 01 August 2013