Okta - Single Sign On


What is Okta?

Okta is an identity and access management software that is now being used by the University. It allows users to log in to systems and software securely, safely, and quickly.

How does it work?

Okta uses a process called single sign-on (SSO). This means you will only need to sign into Okta once per session to have access to all the applications enabled with it.

Okta helps keep your accounts more secure, especially once Multi-factor Authentication* has been enabled.

Why are we using Okta?

Okta makes it easier to sign into applications whilst also improving our cyber security through;

  • User access; using single sign-on (SSO) you will only need to log in once per session to access all your applications that use Okta.
  • Improved process: smoother onboarding and offboarding for new students and staff at Sussex.
  • Cyber security: keeping users safe from cyber security attacks as part of our Cyber Security Programme through Multi-factor Authentication*.

Applications using Okta

When attempting to sign into the following applications you will be prompted to log into Okta.

  • Microsoft 365 (including Word, Excel, Powerpoint, OneDrive etc) - (TBC)
  • Sussex Direct
  • IT Services support portal - Ivanti Service Manager
  • LearnUpon
  • Jira
  • Raisers Edge

IT Services will move our most widely used applications onto the Okta platform, and in time, you will be able to access multiple apps using just one password through your Okta dashboard.


*Multi-factor Authentication

What is MFA?

Multi-factor Authentication (MFA) is an extra secure sign in process that requires the user to provide an additional verification factor to gain access.

How does MFA work?

MFA works by combining something you know (username and password) with something you have (an app on a phone, a finger print, email with a code in it or similar). This means that even if someone gets hold of your login details, they still cannot access your account as they don't have the other verification factor (your phone for example).

You may already be familiar with MFA as it’s commonly used for banking and shopping applications. It will enable the University to safeguard our personal and work data and to protect our systems from outside interference or cyber attack. We plan to add MFA in the late spring and early summer (after the exam period). Full details of how this will work will be released in due course.

How to set up MFA

To complete your Okta Multi-factor Authentication set up you must download an app onto your smartphone. ITS supports the use of Microsoft Authenticator and Google Authenticator, but recommends using Okta Verify.

Please follow one of the links below for guidance;


Multi-factor authentication set up

Updated on 8 November 2023