Okta Single Sign-On

The University of Sussex uses Okta, an identity management platform, to allow users to log in to systems and software securely, safely and quickly.

Notice: SSO IT work starting at 5pm on Friday 26 July

From 5pm on Friday 26 July, work will take place to enable Okta Single Sign-On (SSO) to be used across more University applications and software, including Microsoft 365 (Outlook, Teams, Word, etc.), Box, Canvas, Panopto and Zoom, amongst others. This means you will need to enter your Sussex IT credentials (e.g. ano123@sussex.ac.uk) and password to access them.

For more information, please read the full article on Staff Hub.

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Single Sign-On

Okta Single Sign-On (SSO) is a user authentication tool that enables users to securely access multiple applications and services using just one set of credentials.

All you need to do to use SSO is enter your Sussex IT credentials (e.g. ano123@sussex.ac.uk) and password when prompted.

If it is your first time logging in through Okta SSO you will also be asked to create a security question.

Applications

From Monday 29 July 2024 all users will be required to log in through SSO to access all of the following applications:

  • Microsoft 365 (including Outlook, Word, Excel, OneDrive etc)
  • Canvas
  • Panopto
  • Zoom
  • Box
  • Sussex Direct
  • ITS Support Portal
  • LearnUpon
  • Jira
  • Raisers Edge
  • *This list is not exhaustive - you may find that other apps also require SSO log-in to access.

Troubleshooting

If you are unable to find an answer to your question in the FAQ document, or are unable to access the IT Support Portal please contact the IT Service Desk using one of the following methods:

  • IT Service Desk general enquiries line: Ext 8090 (+44 1273 678090)
  • Email: itservicedesk@sussex.ac.uk

Updated on 25 July 2024