About IT Services

The IT Services Department is one of the University's Professional Services and provides services which underpin many of its academic and non-academic activities.

To report an IT problem or request a new IT service, please log in to the ITS Self Service page and complete a form. You can also contact the Service Desk on extension 8090 (+44 1273 678090).

IT Directorate

Jason Oliver
Chief Digital Transformation Officer
(ext 8700)

Clare Gryce
Deputy Director of IT
(ext 6847)

Peter Collier
Assistant Director, Strategy and Architecture
(ext 8905)

Katie Damen
Assistant Director, Digital Engagement
(ext 3030)

Peter O'Rourke
Assistant Director, Operations
(ext 3116)

Iain McCracken
Assistant Director, IT Infrastructure
(ext 7371)

Lee Rose
Assistant Director, Projects CTO
(ext 7371)

Karen Le Beau
Business Services Manager
(ext 8503)

Sussex Projects

Ian Duffy
Director of Strategic Projects & Change
(ext 6900)

Julie Hamilton
Assistant Director, Projects Portfolio
(ext 3319)

Kristiane Kronsbein
Assistant Director, Programme & Project Delivery
(ext 7371)

IT Service Oversight Group

The IT Service Oversight Group meets three times a year (in February, May and October).

Its terms of reference are to assist ITS in achieving excellence in service delivery and valued outcomes for the Sussex community through oversight of performance metrics, provision of feedback, and input into service improvement initiatives.

A list of members plus documents from past meetings are available in Sussex Direct.

Updated on 23 October 2023