Posted: Thu 20 Dec 2018, 12:03pm.
Systems / Services Affected: Turnitin / Canvas
Date / Time : 20th December - 0900 - Ongoing
This morning there have been some issues with markers accessing Turnitin via the Grades screen in Canvas (where work is filtered by groups).
This has been reported to Canvas.
In the meantime, markers can access their marking via Assignments by following these steps:
1. Go to Grades and filter by seminar group as usual.
2. Copy, or screenshot, the list of candidate numbers.
3. Go to Assignments and the assignment you want to mark.
4. In the search box, under the description, enter a candidate number from your list.
5. When you have found the candidate, click the pencil icon to access their work in Turnitin. From there, the process is as usual.
If you need any support using this workaround please contact tel@sussex.ac.uk
If you have any other technical problems please contact ITServicedesk@sussex.ac.uk
We will update this message when the issue is resolved.
This issue is now resolved, apologies for any inconvenience caused.
