Staff can use the Windows Remote service to use a Sussex Windows computer and its software from another location, including when away from the campus.
Windows Remote is currently available for members of staff only but we hope to extend the service to other users in the future.
Windows Remote is a service allowing you to remotely connect to a Sussex desktop (from any Windows PC and some mobile devices) and work as if you were sitting at an IT Services Windows 7 PC on campus. This gives you access to:
In addition, users of some administrative systems previously only accessible on campus will be able to access them remotely.
If you have a PC with Windows XP or later, you can use the Remote Desktop program which is already installed:
Download Microsoft Remote Desktop for Mac from the App Store and when installed:
If you're using Windows Remote on a Windows 7 computer, but are unable to connect, your PC may be trying to login using your local username and password.
To login with your Sussex details, click on Use another account and then enter ad_us\ followed by your username.
When you are logged in to Windows Remote, you have access to files on the Sussex network:
Central administration staff G: drives are not currently available through Windows Remote. However, they will be accessible soon, once shared drives have been migrated to the central file storage system.
You can browse available locations using Windows Explorer and save to them in the normal way. You can also open files and work on them inside Windows Remote. For example, you could open a Word document stored on your home N: drive, make changes to it and then send it by email using Outlook.
When you connect to the service on a PC or Mac, you can also make folders on your local computer accessible from your Windows Remote session. This allows you to transfer files easily between your local computer and your folders on the Sussex file system.
When you open Remote Desktop Connection and before you connect, click on Options and choose the Local Resources tab. In the bottom section click the More button and tick Drives. Now when you connect, you will be able to get access to your C: drive or any USB drives that you plug in
If you want to transfer files from your Sussex folders to your local machine, you will need to use a folder to which Windows Remote has write access. You can right-click on a folder to change the permissions, or you can transfer files to the folder C:/temp which is writable by everyone as standard.
When you use Windows Remote, the performance is likely to vary depending on the speed of your internet connection. If the service seems to be operating jerkily or with poor quality graphics, you can often change the settings to improve performance.
When you open Remote Desktop Connection, click on Options, choose the Experience tab and try changing the connection speed to find the best option. Graphics and text look better on a higher speed setting, as long as your connection is good enough.
With Windows Remote you can use a set of handy programs including:
The licensing agreements for some programs may not allow them to be used outside University premises. Please respect any restrictions advised to you when you login to Windows Remote.
If you're having problems getting access to the service and you are using an older version of the Microsoft Remote Desktop Connection program, please try upgrading to the new version which is available from the Mac App Store.
Connect using these details:
ad_us\ followed by your Sussex username
Your Sussex password
Close the session
Choose Log off from the Start button as usual.
Leave the session open
Alternatively, just disconnect from the service by closing the Remote Desktop window but make sure you save your files first in case the session expires before you next login.
When you're using Windows Remote, you can print to local printers connected to the computer you're using but you also have access to printers on the Sussex network. To add a network printer:
Download our introductory guide to Windows Remote:
Windows Remote (PDF)
Updated on 29 October 2013