Support Services

Welcome to the support section. We offer a remote library service. You do not need to return books and will not receive fines over this period. This page provides information on how we can help should you need it. The Library aims to make its services accessible to all. If you experience a problem or have a suggestion to improve access, please contact the Frontline, Planning and Support Services Manager or Library Membership.

Support using the Library's digital resources

The Library runs a programme of practical workshops throughout the year. You can also request 1-2-1 and group training sessions tailored to support your specific needs. To find out more, visit our Workshops and Training webpage.

Library Search Accessibility

This page from the Open University contains guidance on using Library Search with screen readersThis Technology Enhanced Learning page also provides links to guidance on how to change settings on your computer, and to software that you may wish to use.

Make files accessible

Use SensusAccess to convert your files into a format that is accessible for you. PDFs, JPEGs and other formats can be converted into audio, braille, text files and more. Further information on assistive technology software can be found from the Sussex Regional Access Centre

Book an individual study room

If you have registered with the Student Support Unit, you may be eligible to reserve a space in our Assistive Technology Room. If you are unable to participate in online seminars from home, you can also book an individual study room using our Click and Study service.

Book the Family Study Room

The Family Study Room can be booked by students with young children (one family at a time). To register to use this room, please email

Health and Wellbeing

This page gives you links to free online resources which can offer support with mental health and wellbeing, including the wellbeing reading list, self assessments, online CBT courses, apps and podcasts, self-management booklets, and useful websites.


How to reformat files for accessibility


Finding ebooks with Library Search


Personal Crisis

Should you have a personal crisis involving your health, finances or any other aspect of your life that impairs your ability to manage your library account then please contact us as soon as possible.

The University of Sussex Student Life Centre (SLC) is also available to offer guidance on how you should proceed in the event of any personal crisis affecting your studies.

With your permission, they will advise the Library if you are experiencing problems that may affect your library account. You are welcome to discuss these issues with the Library directly. We will do what we can to help in the first instance and advise you on the best course of action to take in order to manage your library account effectively whilst you study. Any information you give us will be treated confidentially. Contact us by email at


Equality, Diversity and Inclusion (EDI) Unit

The Equality, Diversity and Inclusion Unit is responsible for promoting, co-ordinating and embedding equality, diversity and inclusion across the whole university community

The EDI Unit works closely with schools, divisions, staff networks and the University of Sussex Students' Union to deliver the University’s EDI strategy You can contact the EDI Unit at


Further Information

Please contact Library Membership for further information or to make an appointment to discuss any special requirements.