Support Services

This page provides information on how we can help should you need it. The Library aims to make its services accessible to all. If you experience a problem or have a suggestion to improve access, please email library.membership@sussex.ac.uk.

• The Library's accessible entrance

  The Library’s accessible north door is located off of Library Road next to the Institute for Development Studies Café.

  

• Support using the Library's digital resources

  The Library runs a programme of practical workshops throughout the year. You can also request 1-2-1 and group training sessions tailored to support your specific needs. To find out more, visit our Training webpage.

• Library Search Accessibility

  This page from the Open University contains guidance on using Library Search with screen readers. This Technology Enhanced Learning page also provides links to guidance on how to change settings on your computer, and to software that you may wish to use.

• Make files accessible

  Use SensusAccess to convert your files into a format that is accessible for you. PDFs, JPEGs and other formats can be converted into audio, braille, text files and more. Further information on assistive technology software can be found from the Sussex Regional Access Centre. 

• Book an individual study room

  If you have registered with the Student Support Unit, you may be eligible to reserve a space in our Assistive Technology Room. If you are unable to participate in online seminars from home, you can also book an individual study room using our Click and Study service.

• Zoom accessibility

  Find guidance on how to host accessible Zoom meetings along with advices on how to more easily participate in Zoom meetings. 

• How to reformat files for accessibility

• Finding ebooks with Library Search

• Personal Support

  If you need personal support involving your health, finances or any other barriers in your life that affect you managing your library account then please contact us as soon as possible.

  The University of Sussex Student Centre is also available to offer guidance on how you should proceed in the event of any crisis affecting your studies.
  
  With your permission, they will advise the Library if you are facing any barriers that may affect your library account. You are welcome to discuss these issues with the Library directly. We will do what we can to help in the first instance and advise you on the best course of action to take in order to manage your library account effectively whilst you study. Any information you give us will be treated confidentially. Email us at library.membership@sussex.ac.uk.

• Equality, Diversity and Inclusion (EDI) Unit

  The Equality, Diversity and Inclusion Unit is responsible for promoting, co-ordinating and embedding equality, diversity and inclusion across the whole university community.

  The EDI Unit works closely with schools, divisions, staff networks and the University of Sussex Students' Union to deliver the University’s EDI strategy. You can contact the EDI Unit at edi.unit@sussex.ac.uk.

• Health and Wellbeing

  The University Health and Wellbeing page gives you links to free online resources which can offer support with mental health and wellbeing, including the wellbeing reading list, self assessments, online CBT courses, apps and podcasts, self-management booklets, and useful websites.

• Sussex Regional Access Centre (SRAC)

  SRAC advises and supports students with a diverse range of study needs, including specific learning differences, long-term health conditions and disabilities. They offer needs assessments for students applying for Disabled Students' Allowance (DSA), including prospective students. They also provide advice and guidance on selecting and using assistive and accessible technology to support study needs.