Support Services

This page provides information on how we can help should you need it. The Library aims to make its services accessible to all. If you experience a problem or have a suggestion to improve access, please email

Two students sat at computer chatting

  • Library Access

    The Library’s accessible north door is located off of Library Road next to the Institute for Development Studies Café.

    The Library’s accessible north door off of Library Road next to the Institute for Development Studies Café

    There are steps at the main entrance to the Library, which may be unsuitable for some users. A step-free entrance is located at the north end of the building - follow the signs to IDS. There is an accessible route from Library Sqaure via Arts Rd to the North Door.

    The lift located at the rear of the building can be used to access all floors except the basement. 

    There is also a lift providing access to the North Basement. 

    The Reception desk and the Library Service Desk have been fitted with desk top hearing induction loops and are accessible by wheelchair users. There are wheelchair accessible toilets on each floor.

  • Support using the Library's digital resources

    The Library runs a programme of practical workshops throughout the year. You can also request 1-2-1 and group training sessions tailored to support your specific needs. To find out more, visit our Training webpage.

  • Library Search Accessibility

    This page from the Open University contains guidance on using Library Search with screen readersThis Technology Enhanced Learning page also provides links to guidance on how to change settings on your computer, and to software that you may wish to use.

  • Make files accessible

    Use SensusAccess to convert your files into a format that is accessible for you. PDFs, JPEGs and other formats can be converted into audio, braille, text files and more. Further information on assistive technology software can be found from the Sussex Regional Access Centre

  • Book a study room

    The Library has 10 study rooms available for all students to book and a further three accessible study rooms for those that require an accessible space or assistive technology. 

  • Book a height-adjustable desk

    You can book a height adjustable desk up to 3 hours at a time, contributing to a total of 25 hours a week across all bookable spaces (up to two weeks in advance). Please only book if you have a specific need for a height adjustable desk.

  • Zoom accessibility
  • How to reformat files for accessibility

  • Finding ebooks with Library Search

  • Personal Support

    If you need personal support involving your health, finances or any other barriers in your life that affect you managing your library account then please contact us as soon as possible.

    The University of Sussex Student Centre is also available to offer guidance on how you should proceed in the event of any crisis affecting your studies.

    With your permission, they will advise the Library if you are facing any barriers that may affect your library account. You are welcome to discuss these issues with the Library directly. We will do what we can to help in the first instance and advise you on the best course of action to take in order to manage your library account effectively whilst you study. Any information you give us will be treated confidentially. Email us at

    If you have registered with the Student Support Unit, you may be eligible for additional services including book picking and support with making files accessble. 

  • Equality, Diversity and Inclusion (EDI) Unit

    The Equality, Diversity and Inclusion Unit is responsible for promoting, co-ordinating and embedding equality, diversity and inclusion across the whole university community.

    The EDI Unit works closely with schools, divisions, staff networks and the University of Sussex Students' Union to deliver the University’s EDI strategy. You can contact the EDI Unit at

  • Health and Wellbeing

    The University Health and Wellbeing page gives you links to free online resources which can offer support with mental health and wellbeing, including the wellbeing reading list, self assessments, online CBT courses, apps and podcasts, self-management booklets, and useful websites.