Contact us

For general enquiries email or use the chat box below. To contact the Library Info Hub please telephone 01273 678163.

People and departments



  • Student Experience

    Student Experience is responsible for providing support for the University's teaching, learning, and student engagement through appropriate training, collections and wider engagement. It is managed by the Student Experience Senior Manager, with a Teaching and Learning Librarian and Student Experience Librarian responsible for their respective teams.

    Antony Groves
    Student Experience Senior Manager
    T+44 (0)1273877926

    Teaching and Learning

    The Learning and Teaching Support team looks after library provision for students on taught courses- both undergraduate and postgraduate which is mainly managed via our online reading list system. We support students throughout their studies, liaising with academic staff to find the most effective ways to achieve this. It usually involves a combination of lectures and workshops where we cover topics such as effective searching, referencing and finding quality information using the Library's online resources. We also offer bookable training sessions for students in the Library, tailored to their needs. The Learning and Teaching Support team maintain the subject guides and the Library's information skills guide.

    The Learning and Teaching Support team maintain the subject guides and the Library's information skills guide.

    For teaching queries please contact:

    For reading list queries please contact:

    Nicholas Heavey
    Teaching and Learning Librarian
    T+44 (0)1273877926

    Student Experience

    Student experience comprises front facing staff who operate the Library Service Desk and online chat service. Responsibility for student support, accessibility, membership and engagement also sits within this team. The evening and weekend team, who staff the library outside of core hours are also part of the Student Experience Team.

    Simon Gower
    Student Experience Librarian
    T+44 (0)1273877926

  • Research & Open Scholarship

    The Research & Open Scholarship team provides a range of services for research staff and doctoral researchers online, in person and through workshops and events.

    Expert services provide guidance on navigating relevant resources, disseminating research and identifying impact. This includes:

    • Using research materials
    • Open research
    • Support for publishing
    • Open access and block grant support
    • Research visibility and metrics
    • Elements research information system

    Support and teaching for research data management, including writing data management plans and sharing data in our data repository, is provided in the Library by Helen Webb and Adam Harwood, who can be contacted at

    The team looks after the Research Hive, a dedicated space for researchers in the Library. Each year we appoint three Research Hive Scholars who support the Sussex doctoral community. You can read about their experiences in their blog.

    For queries relating to Open Access please contact

    For queries relating to Elements please contact:

    Bethany Logan
    Research and Open Scholarship Senior Manager

    T+44 (0)1273877926

    Sam Nesbit
    Open Access Librarian

    T: +44 (0)1273 877553

  • Collections

    The Collections Team comprises Collection Development and Collection Services working in the Library on campus, and Special Collections, based at The Keep. In addition, the team includes colleagues working on a long-term project: the BLDS Legacy Collection project. The Collections Team is led by the Collections Manager. You can read more about our work on our blog.  

    Richard Wragg
    Collections Senior Manager
    T+44 (0)1273877347

    Collection Development

    Collection Development is responsible for managing stock in the Library building. Working closely with our colleagues, we ensure that the Library's printed and digital collections meet the current and future needs of teaching and research. 

    Some examples of our responsibilities include:

    • Implementing, coordinating and developing the Library's Collection Management Policy
    • Managing projects directed by the Collection Management Group, eg. weeding the Core Collection
    • Supervising the ongoing stock review process
    • Developing the use of collection management tools, eg. new ways of providing access to e-books
    • Overseeing the Library's participation in collaborative initiatives, eg. the UKRR project to share the responsibility of retaining low-use print journals.

    For general queries please contact:

    Chloe Dobson
    Collection Development Librarian
    T+44 (0)1273872930

    Daniel Millum
    Collection Development Librarian
    T+44 (0)1273872930

    Collection Services

    Collection Services comprises lending services of the Library. This section is responsible for ensuring the efficient circulation and availability of stock, library overdues and fines.

     For general queries contact:

     The Collection Services Librarian is responsible for the overall management of lending services. 

     Sean Goddard
     Collection Services Librarian
     T+44 (0)1273873511

    Special Collections

    Special Collections is responsible for the University's archive and rare book collections, including the institutional archive of the University of Sussex. We work with partners at The Keep to provide access to the collections in the reading room and assist researchers from all over the UK and beyond.

    Some examples of our responsibilities include:

    • the care and preservation of the collections, including digital collections
    • facilitation of teaching sessions using archives and rare books, introducing students to archive handling and archive literacy
    • providing an enquiry service and research support to users of special collections
    • cataloguing archive and rare book collections
    • promoting special collections within the University and through external networks

    For general queries please contact:

    Karen Watson
    Special Collections Archivist
    T+44 (0)1273337511

    BLDS Legacy Collection

    The project team is cataloguing the British Library for Development Studies (BLDS) Legacy Collection. The collection tracks the unfolding story of international development and health systems in the Global South over the last half century. The collection (containing over a million items) is uniquely comprehensive in its coverage of government and official sources, particularly those from sub-Saharan Africa and South Asia between the mid-1960s and mid-1990s.

    The main work of the three-year Wellcome-funded project is to make the diverse, yet interrelated, material accessible through cataloguing, tagging and cross-referencing. The project team also undertake outreach and engagement activities as well as working with researchers wishing to access the collection.

    Caroline Marchant-Wallis
    BLDS Metadata and Discovery Officer
    T+44 (0)1273877618

    Daniel Millum
    BLDS Metadata and Discovery Officer
    T+44 (0)1273877618

  • Content Delivery

    The Content Delivery section is responsible for the effective acquisition and delivery and management of content.

    This section is led by the Content Delivery Manager. The Content Delivery section comprises the following areas: Acquisitions, Cataloguing, Digital Content, Interlibrary Requests and Metadata and Discovery.

    Annette Moore
    Content Delivery Senior Manager
    T+44 (0)1273877046

    Joshua Jenkin
    Content and Engagement Librarian
    T+44 (0)1273877632

    Digital Content

    The Digital Content team is managed by the Digital Content Librarian and includes Acquisitions, Cataloguing, Digital Content, Interlibrary Requests, Metadata and Discovery.

    Acquisitions Team

    The Acquisitions and Cataloguing teams are managed by the Digital Content Librarian.

    The Acquisitions team deals with the purchase and processing of both new and existing stock from its arrival to departure. The main responsibilities of the team are ordering, receipting, servicing/preparing new stock and repairing/reprocessing existing stock. Orders from our main supplier arrive shelf-ready, so minimal processing is required on receipt of new items, Where items are purchased online from Amazon or Abe (mainly DVDs and out of print titles), labels, barcode and RFID tags are added by Acquisitions staff. Additionally, Acquisitions staff process requests for digitalised course material. The majority of the digitisation work is done in-house by the Acquisitions team using a high-quality overhead scanner. Digitised course readings are then linked to the online reading list.

    The Digital Content Librarian is also responsible for providing up-to-date information and support for copyright and related issues through the Library website, as well as developing and delivering University-wide copyright training

    Digital Content and Interlibrary Requests Team

    The Digital Content and Interlibrary Requests team is managed by the Digital Content Librarian.

    The team deals with the life cycle of a resource, from trial and acquisition, liaising with publisher and subscription agents to negotiate the best prices for journals and digital content, managing access, monitoring usage and reporting on value for money, through to renewal or possible cancellation. The team also manages Interlibrary Loan Requests that come in for content which is not available at the University of Sussex.

    Interlibrary request forms (accessed from the Catalogue or from the ILR webpage) allow online requesting, as well as electronic delivery to a Sussex email account. If a book is requested, we will offer access to an eBook where available or, alternatively, a print copy will be sourced from another library. For journal article requests, we provide desktop delivery for items supplied by the British Library as a default.

    Eleanor Craig
    Digital Content Librarian
    T+44 (0)1273878159

    Metadata and Discovery team

    Tim Haillay
    Metadata and Discovery Officer
    T+44 (0)1273873500

  • Digital Discovery

    This section manages the Library's digital systems, data preservation and digital innovation. The team is led by our Digital Development Manager and includes our Research Data and Digital Preservation Technologist and Systems Librarian. The main responsibility of this team is to work with ITS, Special Collections, Academic Services and the Sussex Humanities Lab, to develop and implement new processes to support the long-term preservation of the University's research outputs and Special Collections, and to work across Library teams to manage the Library's digital systems.

    For general queries please contact:

    Amy Waldron
    Digital Development Senior Manager

    Tim Graves
    Systems Librarian

    Research data management

    This section leads on support for research data, including providing teaching and support on good practice in research data management, writing data management plans for grant applications, and making research data available via the University's research data repository, Sussex Figshare.

    For research data queries please contact:

    Adam Harwood
    Research Data and Digital Preservation Technologist

    Helen Webb
    Research Data Management Librarian

  • Operations


    The Operations team is responsible for Library human resources, health and safety, recruitment, staff welfare, staff development, and communications and is led by the Operations Manager.

    For general queries please contact:

    Grainne Mac Dermott
    Operations Senior Manager
    T+44 (0)1273873512

    Maria Smith
    Administrative Support Assistant Manager
    T+44 (0)1273877097

    For communications queries please contact:


    Ciaran Clark
    Senior Library Administrator
    T+44 (0)1273873454


    The building team is responsible for Library maintenance, health and safety, managing the physical space, post delivery, support for other departments, and security.

    For general queries please contact:

    Tom Mountford
    Assistant Building Manager
    T+44 (0)1273873507

Library leadership team

Director of Library Services and University Librarian

Jane Harvell

Portait photo of Jane Harvell

Deputy Librarian / Associate Director / Director of the Mass Observation Archive

Dr Fiona Courage

Portait photo of Fiona Courage

Associate Director

Suzanne Tatham

Portait photo of Suzanne Tatham

Personal Assistant to the Librarian

Lindsay Crook

Contact us

Staff by department:

  • Academic Services
  • Collections
  • Content Delivery
  • Digital Development and Systems
  • Frontline Services
  • Mass Observation Archive

See Library professional services staff.

Connect with the Library:

General enquiries:
You can call the Information Hub during staffed hours on 01273 678163.


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