Managing Operations (N1582)

15 credits, Level 5

Autumn teaching

This module provides you with an understanding of how the fundamental principles of operations management can support the improvement of management performance in both public and private organisations.

During the module, you apply these principles to both manufacturing and service operations.

The module provides you with an understanding of the systemic and interactive nature of operations management problems and their relationship to the external environment.

You develop quantitative and qualitative analytical skills, through guided problem-based activities and case study analysis.

The content of the module covers:

  • operations strategy
  • designing operations
  • organisation design
  • planning and control
  • lean operations
  • project management
  • managing quality and continous process/product improvement
  • managing the supply chain
  • future direction of travel for operations management.

Teaching and assessment

We’re currently reviewing teaching and assessment of our modules in light of the COVID-19 situation. We’ll publish the latest information as soon as possible.

Contact hours and workload

This module is approximately 150 hours of work. This breaks down into about 32 hours of contact time and about 118 hours of independent study. The University may make minor variations to the contact hours for operational reasons, including timetabling requirements.

This module is running in the academic year 2020/21. We also plan to offer it in future academic years. It may become unavailable due to staff availability, student demand or updates to our curriculum. We’ll make sure to let our applicants know of such changes to modules at the earliest opportunity.


This module is offered on the following courses: