Operations Management (N1078)

15 credits, Level 5

Spring teaching

This module provides you with an understanding of how the fundamental principles of operations management can support the improvement of management performance in both public and private organisations. During the module, you will apply these principles to both manufacturing and service operations.

You will gain an understanding of the systemic and interactive nature of operations management problems and their relationship to the external environment. In addition, the module will allow you to develop quantitative and qualitative analytical skills, through guided problem-based activities and case study analysis.

The content of the module covers:

  • Operations strategy
  • Designing operations
  • Organisation design
  • Planning and control
  • Lean operations
  • Project management
  • Managing quality and continous process/product improvement
  • Managing the supply chain and future direction of travel for operations management.


100%: Practical (Workshop)


40%: Coursework (Group submission (written))
60%: Written assessment (Essay)

Contact hours and workload

This module is approximately 150 hours of work. This breaks down into about 33 hours of contact time and about 117 hours of independent study. The University may make minor variations to the contact hours for operational reasons, including timetabling requirements.

This module is running in the academic year 2021/22. We also plan to offer it in future academic years. However, we are constantly looking to improve and enhance our courses. There may be changes to modules in response to student demand or feedback, changes to staff expertise or updates to our curriculum. We may also need to make changes in response to COVID-19. We’ll make sure to let our applicants know of material changes to modules at the earliest opportunity.


This module is offered on the following courses: