‘Teams Calling’, the digital telephony solution that will allow you to make and receive phone calls via Microsoft Teams, will soon be rolled out across the University.

The new functionality, introduced through the Telephony Modernisation project, will mean you can use your existing extension number to make and receive calls to numbers inside and outside of the University from wherever you are working.

Teams Calling will replace Skype for Business and our existing desk phone network which is outdated and increasingly unsupported.

Migration to Teams Calling will take place in phases and is expected to begin in late August, with IT Services colleagues piloting the new functionality. All other colleagues can expect to transition between early September and the end of October 2023. Confirmation of a detailed schedule for the rollout is expected shortly.

The rollout will be supported by Change Champions in every School and division and comprehensive training materials to make sure you are ready to start using the new functionality as soon as you have it.

The Telephony Modernisation project is part of our Digital Infrastructure Programme (DIP) which aims to provide Sussex with modern, sustainable, integrated and secure infrastructure services to support all our digital operations.

You can read more about Teams Calling and Telephony Modernisation on our project webpage