Human Resources

Employee Assistance Programme (EAP)

Support for your mental, physical, and financial wellbeing - Whatever life throws your way, support is here – 24/7, confidential, and just a tap away.

Our Employee Assistance Programme (EAP), delivered via the Spectrum.Life platform, is your go-to resource for free, confidential support — available to you and your immediate family 24/7.

What’s included in your EAP

Whether you need a listening ear, expert advice, or practical health support, the EAP includes a wide range of services:

  • 24/7 counselling and emotional support
  • Virtual GP appointments – now available to all employees
  • Online physiotherapy
  • Nutrition advice and healthy living tools
  • Children’s mental health support
  • Legal and financial guidance
  • Work, relationship, and addiction support
  • Fitness plans, wellbeing podcasts, guided meditation & more

 All services are delivered by qualified professionals and are completely confidential.

New with Spark: Even more support

From 1st July 2025, the EAP includes enhanced wellbeing services through Spark, available through the Spectrum.Life app or website. New features include: 

  • Cancer Risk Assessments (in partnership with Perci Health)
  • Connect Plus – monitor and manage health conditions like diabetes or long COVID
  • Unified wellbeing access – all services in one app
  • Support for menopause and heart health

Who can use the EAP?

The programme is open to:

  • All employees
  • Your partner, spouse or civil partner
  • Children under 18 (or under 21 if in full-time education)

How to access the EAP & Spark Services

You can access everything via: 

  • The Spectrum.Life app (available on iOS and Android)
  • The web platform at landg.spectrum.life
  • You can phone the confidential helpline: 0800 316 9337
  • Request an appointment via WhatsApp and SMS: text Hi to +07418 360 046 (Calls may be recorded and monitored)

You’ll need: 

  • Your email address
  • Our organisation code: G00706802
  • A password you create during registration 

Having trouble registering or any issues with accessing support? Speak to Wendy Carey - Staff Wellbeing Manager