Sussexsport

Membership terms and conditions

Terms and conditions

1. Student year memberships are not rolling, so if you purchase a yearly membership from September onwards it will automatically end on 31 August.

2. Membership refunds, cancellations and temporary freezes will be at the discretion of Sussexsport management.

3. Members are required to give written notice to Sussexsport of any changes to contact information. We will assume that all correspondence sent by us has been received within 5 working days of mailing.

4. Membership is non-transferable. If another individual uses your card to attempt to gain access to the facilities, Sussexsport reserves the right to terminate your membership without refund.

5. All additional membership benefits are subject to availability and refunds will not be given for sessions that are not taken up.

6. Members are responsible for their behaviour and that of their guest(s). Unseemly behaviour could mean termination of membership without refund.

7. Photography and video recording of any kind is not allowed in the sports facilities unless written permission is received from the University's Publications and Branding Department or Sussexsport.

8. Membership data will be used anonymously for usage analysis purposes.

Bookings

1. Failure to show proof of membership may result in a charge of £1.60 being applied (£8 for gym usage), payable before access will be granted.

2. A member can only book consecutive time slots, simultaneous slots will not be allowed, members must attend all sessions booked in their name.

3. Membership does not guarantee access to classes/facilities. You must book to reserve your place by booking via the telephone, online or at reception.

4. Sports injury appointments must be paid for at the time of booking.

5. 24 hours cancellation notice must be given on all bookings regardless of membership type (sports injury clinic require 48 hours notice), otherwise full rates will be charged.

6. Failure to attend bookings or give the necessary cancellation notice will result in arrears. Use of the facilities or bookings will not be permitted until all arrears have been paid.

7. If you have booked facilities using your membership and are playing with a non-member who is not a registered student at the University of Sussex, a guest fee of £1.60 per person is required. This does not include the fitness room, where higher guest fees apply.

8. Members will have to pay University car parking charges if using the facilities from 9am-5pm Monday to Friday.

9. Gold members can book up to 10 unpaid bookings for group exercise classes, Silver members 7 and 5 for Bronze members.

10. You will be denied access to a class if you arrive more than 10 minutes after the class has started. 

Force Majuere

If the University is rendered unable wholly, or in part, to carry out its obligations by reason of force majuere, they will give notice and be released from those obligations. This will include circumstances beyond the control of the University.

Facilities

1. Sussexsport reserves the right to close for any tournaments/other activities or connection with any repair/alteration/maintenance work. Advance notice of closures will be given where possible.

2. The Sport Centre operates on reduced hours during the summer. These will be shown on our webpages.

3. Appropriate clean clothing and footwear must be worn at all times.

4. Notices and signs displayed around the facilities (indoor and outdoor) must be obeyed at all times and equipment used safely and appropriately.

5. The University cannot accept responsibility for theft/loss/damage to members, guests or visitors property, however caused. Property left in lockers is left at the individual's risk. Vehicles and contents left in the car parks are the owner’s responsibility.

Fitness Room

1. Please bring a towel at all times. If you forget, we have towels for sale at reception.

2. Please leave bags in lockers. Bags are not allowed in the fitness room. Padlocks are available for hire or to buy or bring your own.

3. If the gym is noticeably busy, the maximum time on cardio equipment will be 15 minutes. Allow others to use resistance machines between sets.

4. If you need to bring in a mobile, please ensure it is on silent and go outside for any conversations.

5. You will always need to bring your ID card with you.

6. Fitness room users must be at least 16 years old.

Courses

1. Refunds will be given 24 hours before a course starts, if Sussexsport have cancelled the course, or if participants bring a valid doctors note.

2. To guarantee a place on a course it must be paid for at the time of booking. We cannot ‘hold’ places.

3. The details you provide us with will be stored on our database and used by us to administer your membership. We may contact you from time to time with relevant information or offers.