IT Services

Welcome to IT Services
Providing IT systems and support to staff, students and researchers

Connecting to ResNet and wi-fi

Connecting to ResNet and wi-fi

If you use a Windows PC to connect to wi-fi or ResNet, you may need to make a small change to your settings following the security certificate changes on Thursday 22 March

The change is something that has to be made every few years. The security certificate used in our authentication system was due to expire and was replaced during the Easter vacation.

See also: Keycode for 24 hour access

Getting help

See our help pages for online support or read essential information for:

Report a problem or get help

Our services


graphic of computer

Find a computer to use on the campus.

Check the best way to work on files from email or how to recover documents after a crash.

Get the keycodes for 24 hour cluster rooms (login needed).


graphic of piece of paper

Print from computer rooms on the campus or straight from your laptop.

Check your recent print jobs and account history or login to Sussex Direct to credit your printing account.


graphic of network

Connect to the internet using wi-fi (eduroam) or cable connections in residences and other locations.

You can also check your network account including details of computers you have registered to use the Sussex networks.

More information about the eduroam network used at Sussex.


graphic of envelope

Login to webmail or set up email on your iPhone, Android or Blackberry (PDF) device.

See our guide to the staff email system or our how to guides, including a detailed section on email.


graphic of packaging box

Get software for your own computer, find out more about the software on student and staff computers or see our pages about specific programs: SPSS, ArcGIS, Nvivo.


graphic of people outlines

Login to business applications such as Web reports or the online web forms which give access to the central database.

See also the useful guides to business applications at Sussex.


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We run a range of training courses in core software applications such as Microsoft Office and EndNote.


graphic of projector screen

Check details of the audiovisual services in teaching rooms on the campus. Staff can book a videoconference or find about desk-based videoconferencing services.

You can also record and watch television and radio with Box of Broadcasts (BoB).

Services today

Email Printing Logins File space Business Applications

All services

Latest news

Wi-fi maintenance 2 Sep
Home and group drive maintenance 29 Aug
IT Service Desk open 30-31 Aug

More news

Security alerts

Order no. 56116357199 (random numbers)
Tax Refund Notification!
Order no. 1234567890 (random number)

Latest security info

Social networks

Twitter: @itservices



ITS newsletter

ITS News front coverSpring 2014 edition
of our newsletter is now available to read online

Facts and figures

See our fact sheet for interesting statistics on the systems used at Sussex.

ITS fact sheet (PDF)

cover of ITS fact sheet showing graphs and figures

Have a view on IT at Sussex? We are always pleased to hear your comments about the IT services at Sussex (login needed)