Feedback
Your feedback helps us to make sure our services are as good as they can possibly be, so please let us know what you think...
You can give us feedback by emailing cateringservices@sussex.ac.uk, whether you want to tell us how well we're doing, or suggest ways in which we could improve.
Our delivery and function feedback form gives our customers the opportunity to rate our services in six key areas. We monitor these results along with the comments given to ensure the best possible service is given to our customers.
Here's how you rate us so far:
| Excellent | Good | Average | Poor | |
|---|---|---|---|---|
| Customer service |
61% |
39% |
||
|
Efficiency of Delivery |
67% |
28% |
6% |
|
|
Timing |
47% |
53% |
||
|
Product Quality |
44% |
39% |
17% |
|
|
Presentation |
56% |
33% |
11% |
|
|
Booking Process |
57% |
36% |
7% |
