Student Support Unit

Study support

Find out information about study support and how to access it.

Exam arrangements

We can adjust your exam arrangements so that you are not disadvantaged due to a disability, ongoing health condition or specific learning difference.

Find out what help you can get under reasonable adjustments.


Deadlines for getting exam adjustments in place will be posted on the Student Support Unit website.

If you miss the deadlines, you may have to submit an Exceptional Circumstances claim.

How do I know adjustments are in place?

You will receive an email confirming your exam arrangements. This will be uploaded to your Sussex Direct account, and you can access this document via your personal tab.


Contact us to find out what changes we can make to the way you are taught and assessed, so you're not disadvantaged due to a disability, ongoing health condition or specific learning difference.


The Director of Student Experience in your school is the academic responsible for supporting the student experience. They are responsible for managing the interaction between us and your school.

Support for students with a disability

Specialist mentoring and/or specialist one-to-one study skills are normally funded through Disabled Students' Allowances, although other funding may be available. 

Email if you need to arrange this support, including practical support.

Practical support

We have a pool of Support Workers, including note-takers, typists, reader/scribes, practical and study support. They are generally recruited from the student body and are familiar with the university. Support Workers do not undertake personal or domestic care support.

In order to provide Non-Medical Help support such as note taking or practical support, students need to share personal data with the Student Support Unit : click here to access the Consent Form.

Specialist support

We provide Mobility Support for visually impaired students and have a team of Specialist Study Skills Tutors (SpLD & AS) and Specialist Mentors (Mental Health & AS).

Library accessibility and support

The Library provides a range of accessibility and support services. If you do not find the information you need, please contact the Library Team.

Many students with a disability benefit from the support available at the library. Follow the above link for the types of support available. The Student Support Unit will liaise with the Library to set up this support.

North Door Entrance: an accessible entrance for those with mobility difficulties, for those who need a quiet entrance with reduced sensory stimulation and reassurance of easy access to enter and leave the building.

Loan extensions: extended loans are available on short loan items for users with specific learning needs or with other difficulties accessing texts.

Access to Individual Study and Assistive Technology Rooms: bookable up to 3 hours

Book Picking Service: This service allows you to let the library know what resources you need and they will gather your resources and place them at the book collection point.

Library Tour: A tour of the library can help you feel confident in orientating yourself in the library and becoming familiar with, and confident in, accessing the support available.

Software and assistive software/technology

Once registered, all students can get Office 365 and One Drive for free.

SensusAccess enables you to convert inaccessible files into alternative formats. For example, students can use it to scan pdf documents into formats that are easier to work with (eg Word) or convert lecture notes into MP3 files.

Assistive software is available on all cluster PCs across campus. This software includes:

  • Mindview – a mindmapping application
  • Zoomtext – an application for visually impaired users
  • ClaroRead – an application for users with specific learning needs
  • OneNote Learning Tools – immersive reader for OneNote
  • Windows 10, installed on all student computers, also has a number of built in assistive technology, called Ease of Access.

This software is available on all computers including the four assistive PCs across campus; that have restricted logins and are therefore only available to those who need them. These computers can be found in the following places: general information about assistive hardware.

Support for all students

If you want to improve your writing skills, take a look at the Royal Literary Fund (RLF) Writing Fellowship Programme.

It's run by the Library and helps with essays, projects, articles or dissertations.

Look at Skills Hub to see all the ways we can help you during your studies.

See more help and support information on the Student Hub.