News
Check out My Sussex – your online portal for student support
Posted on behalf of: Better Sussex
Last updated: Monday, 25 September 2023
Did you know that you can access My Sussex to find answers to student queries and to support your wellbeing throughout your time studying with us?
What is My Sussex?
My Sussex is an online student support portal, which will make it easier to:
-
Find answers to all sorts of questions, from the personal to the academic, using a thorough set of FAQs
-
Access what you need, whether that’s general advice or help from a specific support service
-
Raise and track enquiries
Please note that My Sussex is not an emergency service – it is not staffed outside of working hours and cannot provide immediate support in an emergency. For emergency support information please visit the Getting Help page on the Student Hub.
Why are we using My Sussex?
We want to provide you with the best possible experience during your time with us, and My Sussex will help us do that.
My Sussex will bring together key areas under one easy to use portal. It will make it easier to get support from the correct teams and to find the answers you need, all on one easy to use online platform, which can be accessed anytime and from anywhere.
How do I access it?
Accessing My Sussex is easy – just visit https://mysussex.sussex.ac.uk and you can start using the portal straight away once you’ve registered.
Please visit our Student Hub page for further information on how to use the portal.
Students currently receiving support
If you are currently receiving support from the Division of Student Experience (DSE), you can now use My Sussex to raise enquiries directly, and these will be visible to you in the My Sussex portal when you log in.
Back to news list
