Browse our Frequently Asked Questions (FAQs)
Details of printing services provided and how to pay for them
- How do I use the Multi-Function devices with my staff SALTO access card?
- What are the charges for printing on IT Services printers?
- What should I do to re-establish printing from my Linux computer (staff only)
- What should I do to re-establish printing from my Mac computer (staff only)
- When using Windows Remote can I print to a local(attached) printer?
- How do I use the new MFD system?
- How do I install the new MFD print queue onto a Mac computer?
- How do I install the new MFD print queue onto an IT Services Linux computer?
- How do I install the new MFD print queue onto a Windows computer?
- What information should I include if I ask for help with a Multi-Function Device (MFD)?
- When I print to UoS_Secure_Print from Pages or Numbers for Mac, the printouts are blank
- My Windows 10 cluster room PC isn't showing the printer I need
- How do I set a default printer on a Windows 10 staff PC?
- Is there a record of the use I have made of IT Services printers?
- Can I put money on my Printing Account using a debit or credit card?
- I added money using my debit/credit card but this is not showing on my Printing Account Balance?
- I am leaving, can I get a refund of any money on my Printing Account I have not used?
- Is it possible to cut the cost of printing draft copies of my essay?
- What printers are available in the clusters?
- How do I select the correct printer?
- Can I print on both sides of the paper?
- How do I print several pages of a PDF file on a single sheet of paper?
- The document I sent to the printer hasn't appeared, what should I do?
- My work was submitted late because of a problem with a computer, printer or the network. What can I do about this?
- How do I print a message using Outlook?
- How can I create a PDF file?
- Why am I having problems printing a document I am viewing with Acrobat?
- There is a very long page on the Web and I only need a small section of it. In Internet Explorer is it possible to print only a part of the page?
- When attempting to print a web page from my web browser, text on the right hand side of the page is missing. How can I print the whole web page?
- I am a member of staff and I need to print. Can I have my own local printer?
- Do the printers use environmentally-friendly paper?
Updated on 17 June 2021