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How do you set up access to a shared account with Outlook?

Following these steps means you can access another email account from inside your own Outlook inbox, a shared account or a role-based account for example, and the two accounts will act as separate entities.

To set this up, please visit the Microsoft guidance pages linked to below and scroll down to the relevant section


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This is question number 2722, which appears in the following categories:

Created by Claire Craig on 22 May 2015 and last updated by Gemma Sturtridge on 20 March 2020