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Why can't I download files using the Sussex Mobile Android app?

Sussex Mobile is based on a service called CampusM which doesn't currently include this extra functionality although we've asked the manufacturers to consider including it in the future. In the meantime, this means it's not possible to download files when using services such as Study Direct or Email in the Android App.

screenshot of the add to home screen button on an android deviceUse the web app instead
However, you can get around this problem by using the web app on Android instead. The web app offers all the same functionality as the native version and you can add it as an icon to the home screen on your device:

  • open the web browser on your device and go to
  • tap the menu button and choose Add to home screen


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This is question number 2676, which appears in the following categories:

Created by David Guest on 11 August 2014 and last updated by Alexander Butler on 13 March 2018