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What are conversations and how do I use them in Outlook?

If you're using Outlook, a useful feature is the Conversation view. This view groups your emails according to particular conversations. Where there have been a series of emails between recipients on a particular topic, they are grouped together and shown as a thread, known in Outlook as a Conversation.

You can turn the Conversation view on and off at any time and your message list will re-organise itself according to the option you chose.

Follow the instructions in the relevant Microsoft Guide:

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This is question number 2265, which appears in the following categories:

Created by David Guest on 15 March 2011 and last updated by Gemma Sturtridge on 19 March 2020