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How can I save copies of outgoing email, using Outlook?

This method for saving copies of outgoing email applies to Outlook with the University's Exchange system, as used by staff and research postgraduate students.

As standard, Outlook saves copies of all outgoing email to the Sent Items folder.  Alternatively, you can set it to save copies to the folder you are using when replying to a message in that folder.

  1. Click the File tab (see the top left of the Outlook window).
  2. Click on Options in the list on the left.
  3. In the Outlook Options window, click on Mail in the list on the left (second from top).
  4. Scroll down to the Save messages section.
  5. Select the When replying to a message that is not in the Inbox, save the reply to the same folder option.
  6. De-select the Save copies of messages in the Sent Items folder option.
  7. Click OK.

Alternatively, if you want to select a different folder to save to at the time you are composing your message, follow the instructions in FAQ 2287.


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This is question number 1452, which appears in the following categories:

Created by Andy Clews on 5 June 2008 and last updated by Richard Byrom-Colburn on 21 October 2016