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I am a new wired access user - how can I get help with setting up my computer to use the service?

Details of all available support can be found on the network connection homepage at

 If, after reading the instructions,  you can still not connect your computer then please visit the IT Service Desk in Shawcross.


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This is question number 1203, which appears in the following categories:

Created by Amy Walker on 13 January 2006 and last updated by Richard Byrom-Colburn on 31 October 2016