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Why do people still get my autoreply message even though I have removed it?

It's possible that you set up your autoreply using the My IT Account system together with, or separately from, the method used in Outlook Web App.   You should no longer do this.  Both mechanisms operate independently, so you will need to cancel the autoreply you had set up in My IT Account, using the method described in FAQ 457 (ignore the note telling staff to use another method).

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This is question number 1072, which appears in the following categories:

Created by Roger Discombe on 22 January 2004 and last updated by Richard Byrom-Colburn on 29 September 2016