Estates

Maintenance

To request maintenance support, contact the helpdesk at estateshelpdesk@sussex.ac.uk or scan your nearest blue QR code poster.

Please note that any enquiries relating to accommodation should be taken to your residential porter in the first instance.

See more information on requesting support from the team.

The Estates maintenance team cover a wide range of activities including building fabric, mechanical and electrical equipment/systems (internal and external) within both the academic and residential parts of the campus.

The team is available to support with all general items on campus, excluding the following:

  • portable appliances owned by staff and residents, i.e. personal devices
  • IT equipment, data and telephone cabling and related maintenance – please contact IT Services for support with IT related equipment
  • specialist laboratory equipment – please contact your school office for support

Engineers are available during the day, and are on-call 24/7 in case of emergencies.

Portable Appliance Testing (PAT)

Portable Appliance Testing is conducted on all University-supplied appliances. All items tested will have a label identifying the month tested and the next re-test date.

Personal belongings are not included in the planned testing, however if you are a student resident, annual testing days are available and advertised at each residential reception. All electrical equipment should be visually inspected before use and not used if any defects identified.

To request testing, please contact the Estates Helpdesk.

Other maintenance support

  • We undertake statutory and planned preventative maintenance (PPM’s), and respond to maintenance requests all year round
  • We monitor, condition and record changes to the premises building fabric, infrastructure, mechanical and electrical equipment
  • We facilitate the awareness and reporting of potential asbestos traces on campus, as well as any resulting surveying and safety works
  • We undertake water hygiene assessments, and facilitate inspections, tests, and disinfection when required
  • We provide compliance maintenance to the University premises covering around 28 different activities, such as emergency light testing, fire risk assessments and water hygiene