Communications and External Affairs

Communicating issues and change

If there is something going on, or changing, where you work in the University - staff changes, new policies, and so on - that needs to be communicated more widely, we can help you do this.

Jubilee buildingCommunications to support a large project, like the construction of the Jubilee building, need to be planned and well thought through.

The first thing to say is that there is no 'one size fits all' approach available when planning how best to communicate an issue or change.

Communicating about a new email system for the entire campus, for example, might entail developing a set of web pages, face-to-face training, articles online and in newsletters, and a series of targeted emails.

Keeping people informed about the progress of a building project, however, may require a different approach, with a greater focus on location-based communications such as information hoardings and posters.

We would encourage anybody who needs to communicate about an issue or a change to discuss your plans with a member of our team (see the people and contacts page).

Beforehand, however, you may wish to have a look at our guidance on creating a communications plan, and familiarise yourself with the channels of communication available at Sussex.