IT Services

Using different mail programs

You can use various mail programs with the staff and researcher email and calendaring system. This page outlines the different options and gives guidance on setting up with the new system.

There's no need to limit yourself to a particular program either. You can use all of the programs on this page interchangeably so, for example, you could use one program at work and another if working from home.

Outlook Web App (OWA)

This is the easiest to set up as no installation is required and you can get access to your email and calendar from any computer with an internet connection. Login to Outlook Web App with your usual ITS username and password. If you have problems logging in, first check that your account has been transferred and then synchronise your password before trying again. If you still have problems, contact IT Services for assistance.

Outlook for PC

If you find that you need features which are not included in the web version (for example, archiving facilities or the ability to look at email when you're offline), you could try the desktop version of Outlook. This will be available for installation on campus PCs.

There are several versions of Outlook but you will need Outlook 2007 or 2010 to connect to the new mail and calendaring system.

The setup procedure for Outlook 2007 is described in full in our quick start guide for PC users. See also: connecting to staff email with Windows Mail, Outlook 2003 or Outlook Express

Apple Mail, Address Book and iCal

If you're a Mac user, you can use Apple Mail to read your email. If you have a recent version of the Mac operating system (10.6 or later), you can also connect Address Book and iCal on your Mac to the central address book and calendaring system at the same time.

Outlook for Mac

You can also use Outlook 2011 on an Apple Mac with one of the latest versions of the operating software (10.5 or later). IT Services will install Outlook 2011 on request to any Macs that we support - please contact us to put in a request.

Mulberry

We are no longer recommending staff use Mulberry for their email. This is because the program is no longer actively maintained by its original developers. However, it will still connect to the staff mail system with these settings:

  • Choose Preferences from the File menu and select Advanced
  • Click on the Accounts tab and choose IMAP in the drop-down list
  • Change the server field to imap.exchange.sussex.ac.uk
  • Check that the Secure drop-down is set to STARTTLS-SSL
  • Click OK to save the settings

You should not need to change the SMTP settings, but for the record these should be:

  • SMTP server: smtp.sussex.ac.uk
  • Port: 587
  • Security: STARTTLS

Thunderbird

You can use Thunderbird to read your Sussex mail on a PC, Mac or Linux computer.

Viewing folders
If you can see your emails in your Inbox but you don't have access to all of your mail folders, right-click (or on a Mac, hold down Ctrl and click) on your Inbox and choose Subscribe. You can then tick all the folders you want to be able to see in your folder list.

On this page

Staff and researcher email using:

  • Outlook on PC or Mac
  • Apple Mail
  • Thunderbird
  • Mulberry

More information

See also our guides for connecting with:

Windows

Mac

Mobile devices

Updated on 11 February 2013