IT Services
Email for staff and research students
The email and calendaring system for staff and research postgraduates is now based on Microsoft Exchange and staff can use Outlook to manage both their email and calendar.
Outlook is a popular program, available as both a web app or desktop application and widely used in the Higher Education community in the UK.
Information and support
- Set up your preferred mail program (including Thunderbird and various versions of Outlook) after your account has been set up
- Frequently asked questions about the staff email and calendaring system
Download our booklet
Our booklet, Email at Sussex contains information about using Outlook or other programs to manage your email and calendars.
Your account
Find out more about the migration process including the steps you should follow and what happens when.
Manage your calendar
Staff and researchers can use Outlook, OWA or Apple iCal to manage their diary. It's also possible to connect to your calendar with an iPhone or iPad.
- Share your calendar with colleagues
- Open a calendar someone has shared with you
- Add University dates and holidays to your calendar
- More about the staff calendaring system
Access and permissions
If you need to send email or book meetings on behalf of a colleague or a group account, you first have to set up the access permissions:
Terminology
Exchange
The central mail system for staff and research students
Outlook
The program that most staff use to connect to Exchange, to manage email and calendars either online with Outlook Web App (OWA) or as a desktop application for Windows or Mac
Windows/Mac/Linux
Many email programs are compatible with the staff mail system but the most commonly used are:
Windows PCs
OWA or Outlook for both email and calendar
Macs
OWA or Outlook for both but Apple Mail can also be used for email and iCal for calendar
Linux workstations
OWA for both email and calendar
Working from home
OWA for both email and calendar
More information
Request assistance with the staff mail system:
Synchronise password
If your account should have been migrated but you can't login to OWA, click on the link below to synchronise your password with the main system and then try again.
Synchronise password (login needed)
Automatic replies
Upload addresses
The main university staff address book is available in Outlook and you can also upload contacts to the mail system.
Use the special web page to upload your address books:
Updated on 11 February 2013