IT Services

Email for staff and research students

close-up of screen showing Outlook inbox in front of US logo

The email and calendaring system for staff and research postgraduates is now based on Microsoft Exchange and staff can use Outlook to manage both their email and calendar.

Outlook is a popular program, available as both a web app or desktop application and widely used in the Higher Education community in the UK.

Information and support

Download our booklet

small picture of the orange cover of the Email at Sussex booklet

Our booklet, Email at Sussex contains information about using Outlook or other programs to manage your email and calendars.

Your account

Find out more about the migration process including the steps you should follow and what happens when.

Manage your calendar

Staff and researchers can use Outlook, OWA or Apple iCal to manage their diary. It's also possible to connect to your calendar with an iPhone or iPad.

Access and permissions

If you need to send email or book meetings on behalf of a colleague or a group account, you first have to set up the access permissions:



The central mail system for staff and research students


The program that most staff use to connect to Exchange, to manage email and calendars either online with Outlook Web App (OWA) or as a desktop application for Windows or Mac


Many email programs are compatible with the staff mail system but the most commonly used are:

Windows PCs

OWA or Outlook for both email and calendar


OWA or Outlook for both but Apple Mail can also be used for email and iCal for calendar

Linux workstations

OWA for both email and calendar

Working from home

OWA for both email and calendar

More information

Request assistance with the staff mail system:

Synchronise password

If your account should have been migrated but you can't login to OWA, click on the link below to synchronise your password with the main system and then try again.

Synchronise password (login needed)

Upload addresses

The main university staff address book is available in Outlook and you can also upload contacts to the mail system.

Use the special web page to upload your address books:

Upload address books

Updated on 1 April 2014