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2868
How can I check my Sussex email and calendar on my phone or tablet? Use the Outlook mobile app.


Before connecting your mobile device to your Sussex email account, you must set up encryption to ensure that University data is kept secure.  Apple devices are encrypted when you set a pass code, and the same is true for most Android devices (to check your Android device is secure, follow this guide to encrypt an Android device).


Outlook Mobile app icon

IT Services recommends that both students and staff use the Outlook mobile app to connect to their Sussex email accounts and calendars.

Please see these guides to install and set up Office and Outlook on your mobile device:

iPhone guide for students

Android guide for students


(staff should follow the instructions below)


 

Setting up a Student account

Please install the Outlook app from the iTunes store or Play store and then open the app and complete the setup process to connect the to your email account using your @sussex.ac.uk email address.

When you've added the account you may be prompted to accept some additional security settings.  These are to ensure that the data on your phone remains secure, and you will need to accept them in order to finish configuring your email account.

 


 

Setting up a Staff account

Please install the Microsoft Outlook app from the iTunes store or Play store.

When you first run the app, it may find accounts that have already been set up on your device.  If you see a screen that lists accounts, untick all the options and press the Skip option.

When prompted, enter your Sussex email address and press Continue.

If you see a Connect to IMAP screen, you will need to instruct your device to connect to Exchange instead.  To do this:

  1. Look for a question mark icon
  2. Press this and then select Change account provider
  3. When you're offered a range of options, select Exchange

Enter the following details if prompted (you may need to press Advanced Settings):

Server: exchange.sussex.ac.uk

Domain: ad_us

Domain\username:  ad_us\username

(eg, ad_us\ano123 )

Password: Your IT Services password

 

When you've added the account you may be prompted to accept some additional security settings.  These are to ensure that University data remains secure, and you will need to accept them in order to finish configuring your email account.

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This is question number 2868, which appears in the following categories:

Created by Alexander Butler on 8 March 2018 and last updated by Alexander Butler on 2 October 2019