Note: This article applies to Outlook 2011 as used on an Apple Mac. If you're using Outlook 2007 or 2010 on a Windows PC, or Outlook Web App (OWA), please refer to FAQ 2314 instead.
A contact group is a way of grouping email addresses together so that you can send email to a number of recipients without having to type in all the addresses separately.
Firstly you need to open the Outlook menu and select Preferences. This will open the Preferences window:
Click on the General icon (extreme left hand icon of top row) which will open the General window:
Ensure that the Hide On My Computer folders box is NOT ticked. Once you have done this, switch to the Contacts view of Outlook 2011 by clicking on the Contacts button towards the bottom left hand corner of the window:
You can now create a new Contact Group by clicking on Contact Group icon towards the top left hand corner of the toolbar:
This will open an Untitled Group window into which you can type a name for your group:
The quickest way to add email addresses to this group is to drag them from the list of contacts in the main Outlook window to the central pane of the new window:
This new Contact Group will be added to your Contacts list (from where you will be able to send email to it in in the same way as you would to an individual's address). To hide email addresses of list members from each other, make sure you tick the Use Bcc to hide member information option.
Once you have finished editing the group click Save & Close.