Finance Division

Accounts Receivable

The Accounts Receivable department administer and reconcile outstanding payments for tuition fees, accommodation and other ancillary charges owed to the University. The Accounts Receivable department is also responsible for the management and maintenance of commercial accounts, including sponsors. It is the job of the Accounts Receivable department to ensure all payments owed to the University are collected in a timely manner and we regularly liaise with other departments to ensure we are aware of any issues effecting the collection of outstanding fees. The Accounts Receivable department collect outstanding sums in accordance with the University of Sussex debt policy.

On a day-to-day basis we deal with a vast range of customers including:

  • Current Students
  • Ex Students
  • Brighton and Sussex Medical School Students (Accommodation fees only)
  • External individuals and Companies
  • Entities who sponsor Students
  • Staff

Our aim is to offer an outstanding service to all of our students, staff and commercial customers and provide support when needed. We also aim to act with respect and professionalism in the collection of outstanding fees and invoices. Where it is necessary, we can agree to repayment plans to suit the needs of the University’s students. We also liaise with sponsor’s to ensure that payment or fees are made in a timely manner.

New Account Set Up

For staff requesting a new account set up, please use the New Customer Account request form. Once we receive the form, we will aim to process your request within 5 business days.

 

Contacts

Accounts Receivable is open between 08:30am – 5pm, Monday to Friday

Email: creditcontrol@sussex.ac.uk

Telephone: 01273 678076