Credit Control
Debt Recovery
Debt recovery and/or arrangement of Payment Plans on outstanding debts for:
- Left students
- BSMS students
- External people
- Companies
- Staff
Swift and effective action is taken to collect overdue debts. If there is no response/resolution the debt may be referred to a debt collection agency
Services for Staff
- Maintaining the Permanent Data held on the Sales Ledger - open new or amend/close existing accounts when requested - from information provided on the Sales ledger account request form
- Investigating queries regarding invoices/credit notes/payments/disputes
- Providing information about accounts, where relevant, to other Departments and Schools
- Monthly Salary Deduction when requested
- Information on entering sales ledger invoices - to ensure compliance with the University financial regulations
Services for External Customers
- Investigating queries regarding invoices/credit notes/payments/disputes
- When necessary, take payments against invoices
- When requested, send copy invoices to customers