IT Services for students

graphic of people outlines Your IT account
Change your password to something easier to remember or reset it if you've forgotten.

graphic of network Connect to the internet
How to use the campus wi-fi (eduroam) or wired connections.

graphic of mobile phone SussexMobile phone app
The mobile app gives you easy access to services on your phone.

graphic of envelope Your Sussex email
How to get access to your official University email.

graphic of computer Computers and printing
There are over 900 PCs and Macs on the campus, many available 24/7.

graphic of computer IT Service desk
Get help with IT at Sussex.

graphic of star LinkedIn Learning and Webinars
Activate your free LinkedIn Learning account, watch courses to develop new skills or watch ITS Webinars.

graphic of packaging box Free and discounted software
You can install many applications for free and get discounts on other software.

cover of welcome booklet IT at Sussex (PDF)

All the essential information you need to know as a student at Sussex, including wi-fi, printing, computer access, email and online security.

Sussex Direct

An admin control panel for your time at Sussex

See the information that the University holds about you and keep it up to date. Use Sussex Direct to book appointments with Housing, Counselling or the Student Life Centre.

Keep your printing account topped up and view your library account. You can also use Sussex Direct to choose your course options and electives.

Quick guide to IT at Sussex

Your IT username and password

When you register online (available from 1 September for new undergraduates), you are given an IT Services username and password as part of the process. The username is usually made up of your initials, followed by a number, such as: ano23. Keep these details safe as they will give you access to many of the computing services at Sussex.

Connect to the internet

If you're based in one of the student residences, you get the best internet by using the wired connection in your room. The Wi-Fi is service called eduroam which is free for students and is available across the campus and in residences.

Getting help and training

There are lots of ways to get help with IT at Sussex:

You can also visit the IT Service Desk in Shawcross. You will need to request an appointment by opening a support ticket first.

To improve your IT skills, or anything else to boost your studies and future career, you should activate your free LinkedIn Learning account. You can also watch recorded ITS Webinars.


Download the SussexMobile app from the App Store or the Play Store. It gives you access wherever you are to your email, your library account, free study spaces and much more. You can also log on to Sussex Direct to keep your personal details up to date and onto Canvas for information about your courses.

Log on to a campus PC

There are over 900 PCs on the campus that can be used by students - you can just log on with the IT username and password that you collect during online registration.

Programs and software

IT Services manage computer rooms around campus including Windows PCs and Apple Macs, all with an impressive suite of both standard and more specialised programs.

You can also download free software for your computer from IT Services or buy other programs at a student discount from external suppliers.

Box of Broadcasts

Record TV and radio with the free online service.

Office 365

All students can download Microsoft Office apps such as Windows, PowerPoint and Excel for your own computer and mobile devices. You also get 1TB of online storage absolutely free - handy for storing your uni work for access wherever you are.

Updated on 10 September 2021