If you are graduating, access to your IT account will end on the last day of your course (not graduation). 

After you complete your studies with the University of Sussex you will lose access to some systems due to licensing restrictions, so you will need to prepare for this. 

Before your course ends

On the last day of your course, you will lose access to the following file storage locations, so we recommend making copies/downloading any files you wish to keep and save them to a personal non-university online storage platform or USB stick/hard drive: 

Google Drive 

How to download a file from Google Drive  

OneDrive

How to download files from OneDrive 

N Drive

Login to a university computer before the end date of your course to retrieve files from your Drive. 

Adobe Cloud Storage Files

If you’ve been using Adobe Cloud storage you need to back this up as soon as possible; the files are inaccessible the moment your course ends. You can use a migration tool that takes the content of your Adobe Cloud and allows you to transfer it to another account or, if one doesn’t exist, it’ll create a new account. See Adobe Student File Transfer tool. 
 

The following services will also end on the last day of your course: 

Microsoft Office

If you want to continue to edit office files, you will need to purchase a personal O365 license. Alternatively, you can use Office 365 free on the web. 

IT Equipment

If you have been loaned any equipment you will need to return it to the school or department that loaned it to you.

Library Access

Your library card will no longer be valid when you are no longer a student at Sussex. You should return all books to the library before you leave. You can only access online e-resources while you're a registered student. 

Careerhub Access

You will receive an email to the personal email address you have registered with the University. This will contain instructions on how to access Careerhub as a graduate. Please note that your ITS login details will no longer be used to access Careerhub. If you require support with your Careerhub account, please contact Career Hub Support. 

Services you will retain access to for 14 months after the last day of your course: 

Sussex Direct

To allow you to book your graduation ceremony. 

Canvas

To provide you access to your assignments, grades, readings, teaching materials and feedback for the courses you have studied. 

University Email Account 

To allow the University to communicate with you. Please note that due to security restrictions you will not be able to forward university email to an external personal email account. This access will only be available via Outlook Online. 

Visiting Students 
If you are a visiting student, or on a course which does not result in an award, your access to most of our systems, including your Sussex email, will end when you reach the end date of your course. 

Postgraduate Study 

If you are continuing your studies with us, you will need to send proof of continued studies to IT Services using the IT Support Portal.  

Support 

Contact ITS by raising a ticket via the IT Support Portal. 

You can also contact your school office.