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5
I am a student completing my studies. When will my IT Services account close?


This information is for students only. If you are staff, please see FAQ 2222. 

After you complete your studies with the University of Sussex, you will retain access to some systems for a period of 14 months from the end date of your course, however you will lose access to other systems due to licensing restrictions, so you will need to prepare for this. 

Before your course ends 

When you reach the expected end date of your course you will lose access to some services. You will be sent some warning notifications when you are getting close to your course end date to help you prepare. 

If you have completed your undergraduate course but are due to study a postgraduate course next year, contact the IT Service Desk with confirmation from your new supervisor or new department that they are expecting you to become a postgraduate at Sussex to have your account extended to October. 

When your course ends, you will lose access to file storage locations: OneDrive, Google Drive, N Drive. So, if you want to keep any of your personal files you must make copies of them before the end date of your courseWe recommend saving your personal files to your personal storage or sending files as attachments to a personal email address. 

Office Applications When your course ends you will lose your Sussex license providing you with access to Office Applications e.g., Word, Excel etc. So, if you want to continue with the ability to edit office files you may want to consider purchasing a new license.  

IT Equipment If you have been loaned any equipment you will need to return it to the school or department that loaned it to you 

Library Access Your library card will no longer be valid when you are no longer a student at Sussex. You should return all books to the library before you leave 

When your course ends 

When you have reached your course end date your account will continue to have access to the following services for a period of 14 months 

  • Sussex Direct (so you can book yourself on to a graduation ceremony) 

  • Canvas (so you can access your assignments, grades, and feedback for the courses you have studied). 

  • University Email Account (so you can be contacted and continue to contact us). Please note that due to security restrictions you will not be able to forward university email to an external personal email account This access will only be available online to you, and not through any applications. 

After 14 Months 

Just before you reach the end of the 14-month period you will be sent a warning notification. At the end of 14 months your account will be closed, so you will no longer be able to login, and then after a period of 30 days your account and Sussex mailbox will be closed. 

 

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Created by Andy Clews on 27 July 2001 and last updated by Rich Byrom-Colburn on 28 February 2024