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    • Migrating to the new mail system
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Frequently asked questions about the staff and researcher email system

General

  • I am both a member of staff and a student. Is my email now on Exchange?
  • What's the difference between Outlook and Outlook Web App?

Outlook Web App

  • How can I recover emails deleted in the last 28 days in OWA?
  • How can I filter email into different folders using OWA?

Group accounts

  • How do I use Group Accounts in Outlook?

Email on a Mac

  • How can I prevent Apple Mail from downloading all of my messages?

Using Outlook on a PC

  • In Outlook how can I change the colour of my read or unread mail?
  • How do I search for particular messages using Outlook - the Query Builder boxes are greyed out?
  • In Outlook can I change where the sent copy of my outgoing email is saved ?
  • Can I resend a message using Outlook?
  • How can I stop the top message in Outlook marking itself as unread?
  • How do I change the column headings in the Reading Pane?
  • How do I search for mail in my Outlook mailbox?
  • How do I print a message using Outlook?
  • How can I recover deleted items in Outlook 2011?

Updated on 11 February 2013

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