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Browse our Frequently Asked Questions (FAQs)

All categories > Personally owned computers and equipment > Wi-fi

Queries about connecting personally-owned computers to the campus network using the wireless network

  • What is my IP address or MAC address and how do I find it?
  • Why do I have to register every time I want to use the wi-fi?
  • Why do I have to install a patch before I can use Skype?
  • What should I do if XpressConnect fails to connect with the error 'IP address was not acquired within the allotted time'?
  • I am trying to connect to wi-fi / residential network but I keep being asked for Additional Information. What should I do?
  • Why won't my Mac re-connect after sleep?
  • I have a wireless printer, can I connect it using wi-fi to my computer in my campus bedroom?
  • How do I connect to the Conferences wi-fi network?
  • Why is wi-fi only available in some parts of the campus?
  • I can't connect to eduroam - what can I do?
  • How do I reconnect my iPhone or iPad when the Wi-Fi certificate changes?

Updated on 24 July 2023

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