Sussex Estates and Facilities

Parking Panel and appeals

Please ensure you follow all parking rules and regulations while parked on site.

You can contact us via email at

If you wish to appeal a Penalty Charge Notice (PCN), please contact First Parking.

If you wish to make a complaint or appeal about parking on campus, a permit application or the Parking Policy, contact the Transport Office in the first instance at

If your appeal or complaint is not resolved, you can escalate it to the University of Sussex Parking Panel for review via email at

The Parking Panel processes parking applications for certain exceptional circumstances, responds to escalated complaints and appeals, and generally makes decisions enacting the Parking Policy.

The Parking Panel consists of the following members:

  • University of Sussex – Facilities Contract Manager (Chair)
  • Sussex Estates and Facilities (SEF) – Head of Operations and Customer Service
  • Students’ Union representative
  • Professional Services representative
  • Academic representative
  • HR Representative (as required)

The Parking Panel meets regularly to make decisions regarding parking on campus, as per the policy. This includes:

  • Appeals and complaints
  • Applications for a carer's permit
  • Applications for public transport accessibility
  • Considering special cases for parking
  • Changes in policy or parking facilities

Decisions made by the Parking Panel are final. You may, however, submit a new application or appeal if you have additional supporting evidence or information for your claim, or you have been asked by the Parking Panel to do so.