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Microsoft Teams support page

Teams is a chat, calling and collaboration platform, currently available to all staff at Sussex.

Teams

  • How to install Teams
  • How to set date and time to UK format
  • Manage notifications
  • Change your status - available/ busy/ away
  • Accessibility
  • Teams Settings

Chat

  • How to use Teams chat
  • Using tags to contact a colleague or group

Calling

  • How to use Teams Calling
  • Transfer a call
  • Manage your call settings
  • Call forwarding and simultaneous rings
  • Check your voicemail
  • View or add contacts
  • Share a phoneline with a delegate
  • Manage your support call queue

Meetings

  • How to use Teams Meetings
  • Schedule a meeting from Outlook
  • Preview your video
  • Raise your virtual hand
  • Share your screen
  • Spotlight a video
  • Choose a meeting layout
  • Create breakout rooms
  • Using live captioning
  • Meeting recordings
  • Meet with guests/colleagues from outside the University
  • Join a meeting without a Teams account
  • Join a meeting without the app
  • How to hold a sensitive meeting agenda item

Files

  • Explore files in Teams
  • Collaborate on files
  • Share files in Teams

For more tips and tricks on using Microsoft Teams why not visit Linkedin Learning

You can also see our general overview page about Microsoft Teams.

Updated on 30 August 2023

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