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I have updated all my web profile information in Sussex Direct, yet I am not able to see my changes on my web profile page. What do I need to do?

In Sussex Direct you will be able to update your web profile information, your university office address and your directory photograph.  This information will then be seen on your directory profile page on the University of Sussex staff 'lookup'.

However, this information may take a few days to appear on the website after you have updated it in Sussex Direct. This is a process carried out by the Web Team.  If you have updated your information and need it to appear urgently, you can contact the Web Team at to have the pages rebuilt, so your information can be seen.

If you are an Associate member of staff, you will not be able to edit some fields.  If you need to make updates but find you don't have access, please contact IT Services to arrange editing access to these fields.


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This is question number 2197, which appears in the following categories:

Created by Michele Saliman on 4 May 2009 and last updated by Alexander Butler on 2 February 2018