Equality, Diversity and Inclusion

Auxiliary aids and services and other support

Auxiliary Aids

Providing extra or specialist equipment (referred to as auxiliary aids under the Equality Act) is a common workplace adjustment. The equipment needed eg IT hardware and software, ergonomic furniture will  depend on the individual and their role. Many disabled people will already know what the right equipment is from previous roles or similar situations out of work and are able to support their line manager in identifying the equipment they need. Where this is not the case, our occupational health providers can make recommendations. 

As well as provision of aids the workplace adjustment can also include engaging with auxiliary aids that a disabled person uses, eg assistance animals

Auxiliary Services

Auxiliary services cover provision of someone else to assist the disabled person, such as a reader, a sign language interpreter or a support worker. It also includes engaging effectively with people providing these services. 

Support

In addition to the direct support provided by auxiliary aids and services, a workplace adjustment may be to provide indirect or different forms of support. This could be through provision of training for the disabled staff member that is different to the standard training for employees in that role. It could be training relating to the auxiliary aids and services to make sure that they provide an effective adjustment. It could also be support for rehabilitation and mentoring.

Support can also cover training for people working with the disabled staff member to help them work effectively together and create an inclusive environment.