Sussex Estates and Facilities

Residences

Sussex Estates and Facilities are responsible for providing general services for living on campus, including cleaning, portering, maintenance, and security.

To ensure the safety and comfort of all of our residents on campus, we make sure to provide an immediate point of contact for any problem or enquiry, whether it's an emergency or a minor concern.

If you wish to inform us of a maintenance or cleaning issue, please contact your porter and follow our escalation process. Please consult the included Priority List before escalating your issue.

For enquiries regarding your Licence to Occupy Agreement, rent payments, or your accommodation, contact Housing Services.

Information for residents

For most issues and enquiries, your porter is available on-site at your accommodation during the day. For general non-urgent issues such as repairs, maintenance, cleaning etc., your porter should be your first point of contact; they will record and investigate your issue and ensure that it is resolved as quickly as possible. The residential porters are also responsible for your mail, which can be found in mailboxes in the porter's lodge. For more information regarding your porter and mail service, consult our postal services page, or see below for the general address of each University residence. The operating times for porters can be found below.

If you have a problem when out-of-hours, we also have a 24-hour reception in York House you can contact. If you have a maintenance emergency (eg a flood or a power outage), then call ext 7777 (01273 87 7777), or your porter if living off-campus.

If you have another emergency that cannot wait until the morning, call the Security Office on 01273 (87) 3333, or call 999 if living off-campus. For more information on who to contact in an emergency, consult the emergencies page.

If you have any general questions about accommodation or wish to leave feedback, you can contact your Building Manager as listed below. Please do not contact the Service Centre to report an issue in residences, as your porter or building manager will assist with the issue instead.

We also host weekly drop-in sessions for each residence, where any resident can stop by and talk about any issues or queries with their Building Manager. These take place every Wednesday during termtime, from 1pm to 3pm in your residence's reception.

Residential Contacts

Head of Residential Facilities Management: Nicole Klesser

T: 01273 677972  E: nicole.klesser@sef.fm

 

Stanmer Court

Building Manager: Nic Thomas

T: 01273 678344  E: Nichola.Thomas@sef.fm

Porters: StanmerCourt@sef.fm

 

Northfield

Building Manager: Kamil Linkowski

T: 01273 877244  E: Kamil.Linkowski@sef.fm

Porters: Northfield@sef.fm

 

Swanborough & Brighthelm

Building Manager: Yordan Karadzhov

T: 01273 873178  E: Yordan.Karadzhov@sef.fm

Porters: Swanbrig@sef.fm

 

Park Houses

Building Manager: Edina Karacs

T: 01273 678232  E: Edina.Karacs@sef.fm

Porters: ParkHouses@sef.fm

 

East Slope

Building Manager: Sue Ashfield

T: 01273 678236  E: Sue.Ashfield@sef.fm

Porters: EastSlope@sef.fm

 

Park Village

Building Manager: Alex McNamee

T: 01273 678237  E: Alex.McNamee@sef.fm

Porters: ParkVillage@sef.fm

 

Lewes Court

Building Manager: Wai-Lan Lee

T: 01273 678520  E: W.lee@sef.fm

Porters: LewesCourt@sef.fm

 

Kings Road and Off Campus

Facilities Supervisor: Tunde Szabo

T: 01273 323549  E: Tunde.Szabo@sef.fm

Porters: OffCampus@sef.fm

Residential Porters operational hours

Residential Porters will be provided during the following hours. Only emergency requests will be dealt with outside of these hours.

Accommodation24-hourMon-FriSaturdaySunday
Stanmer Court Yes 24 hours 24 hours 24 hours
York House Yes 24 hours 24 hours 24 hours
Park Village No 08:30  – 17:00    
Brighthelm and Swanborough No 08:30 – 17:00    
East Slope No 08:30 – 17:00    
Northfield Residences No 08:30  – 17:00    
Lewes Court No 08:30  – 17:00    
Off Campus - King's Road At times agreed with the University 08:00 - 12:00; 20:00 - 08:00 20:00 - 08:00 20:00 - 08:00

 

Residential Addresses

When sending mail to residents on campus, please preface with the specific flat/building and room number.

Brighthelm, University of Sussex, Falmer, Brighton BN1 9SA

East Slope, University of Sussex, Falmer, Brighton BN1 9RJ

Lewes Court, University of Sussex, Falmer, Brighton BN1 9RU

Park Village, University of Sussex, Falmer, Brighton BN1 9RD

Stanmer Court, Lewes Road, Falmer, Brighton BN1 9PU

Swanborough, University of Sussex, Falmer, Brighton BN1 9NZ

Northfield, University of Sussex, Falmer, Brighton BN1 9BJ

Park Houses

Lancaster House, University of Sussex, Falmer, Brighton BN1 9QP

Norwich House, University of Sussex, Falmer, Brighton BN1 9QS

Kent House, University of Sussex, Falmer, Brighton BN1 9RL

Kulukundis House, University of Sussex, Falmer, Brighton BN1 9QR

York House, University of Sussex, Falmer, Brighton BN1 9QR