Sussex Estates and Facilities

Cleaning

Contact

Please contact the Service Centre for any issues concerned with reactive or ad hoc cleaning:

T 7777 (external: 01273 877777)
E service.centre@sef.fm

Feedback

For comments, feedback or questions about cleaning on campus, please fill out our feedback form

Routine cleaning is undertaken by a team of 80 academic cleaning operatives, working a variety of shift patterns between the hours of 4am and 8am, allowing our staff to restore academic spaces to a high standard of cleanliness before each working day. We also have 85 residential cleaners that maintain student accommodation on campus.

During the day, we also have eight dedicated day janitors on campus from 9:30am until 4:30pm. Our janitors undertake routine cleaning maintenance during normal hours, such as refreshing toilets and replacing disposables, as well as responding to reactive work requests as needed.

Our cleaning supervisors also work from 4am, during which time they can have control of their zone and time to complete administration, replenish consumables, check equipment for the coming day, and allow handover of any key operational matters to the Building Managers.

We have also worked with Brighton & Hove Buses to provide a dedicated, subsidised bus service in the mornings to facilitate our cleaners' journeys to work during otherwise difficult hours to travel in, ensuring all buildings are prepared for use in a timely manner every day.

Office Accommodation

  • Waste bins are emptied fortnightly.
  • If you need more information on cleaning schedules in your building, please contact your Building Manager

General Teaching Space (GTS)

  • All general teaching spaces are cleaned and prepared daily prior to any teaching.
  • Cleaning staff are now also responsible for setting up the rooms for use in general, e.g. arranging furniture.

Common Areas

  • All common areas are cleaned daily, including a vacuum, sweep, and/or wash of floors, and cleaning of furniture.

Toilets

  • Toilets are cleaned and washroom consumables replenished daily.

Residences

  • Cleaning services are carried out Monday to Friday, with emergency cleaning available outside of these times via the Service Centre.
  • Our cleaners only clean student rooms during vacations or for a change of occupant, and instead carry out an end of term deep clean.
  • En-suite facilities in residences are cleaned once a month, for which students will be given at least 24 hours notice.
  • Communal areas including kitchen areas, washrooms, TV rooms, foyers and hallways are cleaned once a week.

Residence turnaround

  • The turnaround for a new occupant includes cleaning of furniture, bedframes, mirror, carpets, bins, shower curtains, and walls.
  • Any room that becomes vacant during the academic year will be fully cleaned before the next occupant moves in.
  • Should the outgoing occupant leave belongings in the room, two members of the cleaning team will clear the room and place items left behind in a clear plastic bag. The bag will be labelled and kept in lockable storage within the residence.
  • Disposal of unclaimed items will be carried out in accordance with University guidelines.

Internal cleaning of glass surfaces

  • Internal glazing such as door vision panels and glass balustrades are cleaned twice a year in accordance with the cleaning schedule covering that area.
  • Requests for additional cleaning outside of the scheduled clean can be made with the Service Centre.

External window cleaning

  • Windows will be cleaned at least twice a year although front of house areas will be cleaned more frequently.

Please email service.centre@sef.fm for a full cleaning service specification.