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Using Outlook with the Cyrus email system

This is a brief guide to setting up Outlook (version 2013 or 2010) for use with the Sussex Cyrus mail system, which is now mostly used only by undergraduate and taught postgraduate students.   If you are a member of Staff and a Research Postgraduate, your email account should be on the Exchange mail system and you should refer to the guide to Email for Staff and PhD Students:  Setting Up Outlook.

Please note that only email is available with Outlook on the Cyrus mail system: there is no provision for a calendaring system.

There are some differences in the instructions for Outlook 2013 and Outlook 2010 (on Windows 7).  These are indicated where appropriate in the instructions below.

  1. Click the Windows Start button and choose Control Panel.
  2. Click on Mail (32-bit).
  3. Click the Show Profiles button.

    In the Mail window:

  4. Click to select the Prompt for a profile to be used button.
  5. Click Add....

    In the Add New Account window:

  6. Enter a name for your new profile (we recommend My Sussex Email), then click OK.
  7. Enter your real name in the Your Name box.
  8. Enter your official Sussex email address in the E-Mail Address box.
    NOTE: you may find that the Your Name box and contents are greyed-out.  If so, click in the E-Mail Address box, delete the contents and then re-enter your Sussex email address in the box.  The Your Name box should then become available.
  9. Leave the Password and Retype Password boxes empty.

  10. For Outlook 2010:  Click to select the Manually Configure server settings box, then click Next.
    For Outlook 2013:  Click to select the Manual setup or additional server types button, then click Next.

  11. For Outlook 2010: Click to select the Internet E-Mail option and then click Next.
    For Outlook 2013: Click to select the POP or IMAP option and then click Next.
  12. In the Server Information panel, select IMAP against the Account Type option.
  13. Enter in the Incoming mail server box.
  14. Enter in the Outgoing mail server (SMTP) box.
  15. In Login Information, enter your Sussex username (for example, ano23) in the UserName box, but leave the Password box empty.
  16. IMPORTANT: Make sure the Remember password and the Require logon using Secure Password Authentication (SPA) options are not selected.
  17. Click More Settings.

    In the Internet E-mail Settings window:

  18. Click the General tab.
  19. Enter the same profile name you used in step 6 as the Mail account name.
  20. Leave the other boxes empty.
  21. Click the Outgoing Server tab.
  22. Tick My outgoing server (SMTP) requires authentification.
  23. Select the Log on using option.
    In the Username box, enter your Sussex username (for example, ano23).
    Leave the Password box empty.
    De-select the Remember Password option, and leave the Require Logon using Secure Password Authentication (SPA) option unselected.

  24. If using Outlook 2013, go to step 27.

  25. Outlook 2010 only:  Click the Connection tab.
  26. Select Connect using local area network (LAN).

  27. Click the Advanced tab.
  28. In the Server Port Numbers panel, enter 993 in the Incoming Server (IMAP) box.
  29. In BOTH of the 'Use the following type of encrypted connection' option boxes, select SSLDO THESE BEFORE doing the next step.

  30. Enter 465 in the Outgoing server (SMTP) box (note that this is the recommended SMTP port number for use with SSL connections to the Sussex system, even though port 587 is used for secure connections by other email programs).
  31. Leave the Root Folder Path box empty.
  32. Click OK.
  33. Click Next.
    You should now be asked to enter your password, three or four times for both the IMAP and SMTP servers.
    After this, a Test Account Settings box should appear indicating that a test message has successfully been sent to your account.
    Click Close to close the test account box.

  34. Click Finish.
  35. Click OK to close the Profiles window.

When you next start Outlook, choose the appropriate profile and login to the selected account.

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created on 2010-01-01 by Andy Clews
last updated on 2014-10-13 by Andy Clews