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2923
Why do I see "You don't have access to manage apps" when I open the Adobe Createive Cloud Desktop application?


If you see the following screen when you open Adobe CC Desktop:

Adobe Creative Cloud Desktop

Then this is perfectly normal and expected behaviour for Adobe Creative Cloud on a managed University desktop, such as a staff or cluster PC.

 

If you are using a PC in a student area then the Adobe applications you require will be available from the start menu in the traditional way.

 

This should be the case also if you are using a staff PC, but if not then the usual reason would be that the other Adobe applications need to be installed from Software Centre first.

 

To install the additional applications, first open Software Centre then locate and install the following application "Adobe CC {current year} staff". Expect the installation to take around 20-30 minutes.

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This is question number 2923, which appears in the following categories:

Created by James Turner on 26 November 2020 and last updated by James Turner on 27 November 2020